Senior Executive

2 weeks ago

Mumbai, Maharashtra, India Bajaj Finserv Lending Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Job Description

JOB DESCRIPTION Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities
  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Case to Case tracking.
  • Resolution at per AOP within agreed timelines.
  • Portfolio Management.
  • Debt Collection Strategy.
  • Target Achievement.
  • Regulatory Compliance.
  • Reporting and Analysis.
  • Risk Management.
  • Team Leadership.
  • Vendor Management.
  • Co-ordinating with internal and external clients.
Required Qualifications and Experience
  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Case to Case tracking.
  • Resolution at per AOP within agreed timelines.
  • Portfolio Management.
  • Debt Collection Strategy.
  • Target Achievement.
  • Regulatory Compliance.
  • Reporting and Analysis.
  • Risk Management.
  • Team Leadership.
  • Vendor Management.
  • Co-ordinating with internal and external clients.
Locations - BASIC SECTION Job Level

GB01

Job Title

Manager - Debt Management Services - Consumer, Consumer - FLOW PL, Consumer Flow PL - Tier 1 - HTS

Job Location
  • Country: India
  • State: MAHARASHTRA
  • Region: West
  • City: Mumbai
  • Location Name: Mumbai - Goregaon
  • Tier: Megapolis

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