Housekeeping Manager

2 days ago


Patna, Bihar, India Hotel Ramta Continental Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Role & responsibilities

  • Supervise and manage the housekeeping team to ensure cleanliness, hygiene, and upkeep of guest rooms, public areas, banquet halls, and back-of-house.
  • Plan, organize, and assign daily cleaning tasks, ensuring quality standards are consistently met.
  • Inspect guest rooms, corridors, and public spaces regularly to maintain high levels of cleanliness.
  • Develop housekeeping schedules, duty rosters, and training programs for staff.
  • Maintain inventory of cleaning supplies, linen, guest amenities, and equipment, ensuring cost control and timely replenishment.
  • Coordinate with the front office and other departments for smooth room turnover and guest satisfaction.
  • Handle guest complaints regarding housekeeping services promptly and effectively.
  • Ensure compliance with health, safety, and hygiene standards as per hotel policies.
  • Monitor laundry operations (in-house or outsourced) to ensure quality and timely delivery.
  • Train and motivate housekeeping staff to deliver professional and efficient service.
  • Manage budgets, prepare reports, and analyze operational efficiency to improve service standards.
  • Implement energy-saving and eco-friendly housekeeping practices wherever possible.
  • Conduct regular performance evaluations of housekeeping staff and provide feedback.
  • Ensure upkeep and preventive maintenance of housekeeping equipment.

Preferred candidate profile

  • Graduate/Diploma in Hotel Management or equivalent qualification in Hospitality.
  • 58 years of experience in housekeeping operations with at least 2–3 years in a managerial/supervisory role.
  • Strong knowledge of housekeeping procedures, cleaning techniques, laundry operations, and hygiene standards.
  • Excellent leadership skills with the ability to manage, train, and motivate a large housekeeping team.
  • Good communication and interpersonal skills for effective coordination with staff, management, and guests.
  • Detail-oriented with strong organizational and time management abilities.
  • Proficiency in housekeeping management software, MS Office, and inventory control systems.
  • Problem-solving and decision-making skills to handle guest complaints and operational challenges.
  • Flexible to work in shifts, weekends, and holidays as per operational requirements.
  • Professional appearance, customer service orientation, and a positive attitude.


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