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Director of Engineering
2 weeks ago
About Us
is a pioneer in Conversational AI, transforming collections with omnichannel GenAI-powered assistants. 's Collection Orchestration Platform, the world's first solution, streamlines collection conversations by syncing channels and accounts. 's Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. is headquartered in New York City, NY.
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Job Title
: Director of Engineering
Location
: Bangalore (100% WFO)
Employment Type
: Full-Time
About The Role
We are seeking an experienced and driven Director of Engineering to lead our growing engineering function. In this role, you'll work closely with Product and ML teams to ensure the timely and high-quality delivery of critical projects. You will be responsible for building and
scaling engineering processes, driving technical excellence, and growing a world-class engineering team. If you thrive in fast-paced startup environments and enjoy scaling systems and teams from the ground up, we'd love to speak with you.
Key Responsibilities
- Lead and manage the engineering team, ensuring smooth execution across multiple projects and functions.
- Collaborate with Product and Machine Learning teams to define, plan, and deliver high-impact solutions on time.
- Establish and enforce strong software development lifecycle (SDLC) practices, including:
- Requirement documentation
- Technical specifications
- Coding standards and implementation practices
- Code reviews, testing, and quality assurance
- Deployment, post-launch monitoring, and observability
- Security, compliance, and operational best practices
- Stay current with evolving trends in AI/ML development and integrate best practices into engineering workflows.
- Own and manage engineering hiring, team planning, and budget allocation.
- Build a high-performance engineering culture rooted in ownership, quality, and continuous learning.
Qualifications & Experience
- Proven track record of hiring, managing, and mentoring high-performing engineering teams.
- Experience leading teams through different stages of growth (10–50+ engineers).
- Early-stage startup experience is mandatory.
- Currently serving as an Engineering Manager, Senior EM, Director, or higher at a reputed technology company.
- Familiarity or experience with AI/ML technologies is a strong advantage.
What You Bring
- Strong technical foundation and deep understanding of software engineering principles.
- Excellent leadership, communication, and organizational skills.
- A builder's mindset with an eye for scalable, sustainable processes.
- A passion for driving innovation and technical excellence in AI-driven product development.
