Customer Data Platform Manager

12 hours ago

Bengaluru, Karnataka, India b8a2d77e-d07d-4718-b50b-6a00165e111d Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: Manager – Customer Data Platform Manager

Location: Mumbai / Bangalore / Calicut

Department: Omni-Channel

Reports to: Head – Omni-Channel

Role Overview

We are seeking an experienced and data-driven
Manager – Adobe Experience Platform (AEP)
to manage and optimize our Real-Time Customer Data Platform (RT-CDP). The role involves building and maintaining customer segments, managing data flows, defining audience activation rules, and ensuring seamless integration of data sources like Adobe Analytics, CRM, POS, and e-commerce systems.

The ideal candidate will be hands-on with Adobe AEP and have a strong understanding of customer data, segmentation logic, and omni-channel personalization use cases.

Key Responsibilities

A. Platform Management & Operations

  • Manage day-to-day operations of
    Adobe Experience Platform (RT-CDP)
    .
  • Ensure proper ingestion, mapping, and harmonization of data from Adobe Analytics, CRM, POS, and digital platforms.
  • Monitor data quality, identity resolution, and audience accuracy.
  • Collaborate with IT and Adobe support teams for platform governance and maintenance.

B. Audience Segmentation & Activation

  • Build and maintain
    customer segments
    and
    activation rules
    within AEP.
  • Use behavioural, transactional, and demographic data to create actionable audiences.
  • Enable audience sharing and activation across Adobe Campaign, Adobe Target, and other downstream systems.
  • Support campaign execution with accurate and timely audience delivery.

C. Data & Analytics Integration

  • Work closely with analytics and CRM teams to define
    data schemas, attributes, and use cases
    .
  • Leverage insights from
    Adobe Analytics
    to refine segmentation and personalization strategies.
  • Ensure compliance with data privacy and consent management frameworks.

D. Stakeholder Collaboration

  • Partner with marketing, CRM, e-commerce, and store teams to understand business goals and translate them into audience strategies.
  • Coordinate with Adobe consultants and internal IT for implementation and troubleshooting.
  • Document workflows, rules, and operational best practices.

  • AVP, Customer Data Platform Analyst

    21 hours ago

    Bengaluru, Karnataka, India Synchrony Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    JOB_POSTING Job DescriptionRole Title:AVP, Customer data Platforms analyst (L11)Company OverviewSynchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and...

  • Customer Data Platform Consultant

    2 weeks ago

    Bengaluru, Karnataka, India EMentor Enterprises Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description:  We are seeking a highly skilled Twilio Segment Consultant to join our team in Pune or Bangalore office. The ideal candidate will have a strong background in solution enablement and technical consulting, with a focus on Twilio Segment's /customer data platform capabilities. Key Responsibilities:Develop and deliver CDP /Twilio Segment,...

  • Platform Engineer IV

    1 week ago

    Bengaluru, Karnataka, India Hevo Data Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    About Hevo: At Hevo, we are changing the way companies leverage data to drive user experience, growth, and business processes. There has been a fundamental change in the amount of data companies are generating on a day-to-day basis. More and more users in an organization are now looking to use data to drive business decisions. Data is no longer a...

  • Platform Engineer III

    2 weeks ago

    Bengaluru, Karnataka, India Hevo Data Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Hevo: At Hevo, we are changing the way companies leverage data to drive user experience, growth, and business processes.  There has been a fundamental change in the amount of data companies are generating on a day-to-day basis. More and more users in an organization are now looking to use data to drive business decisions. Data is no longer a...

  • Application Expert Customer Data Platform

    2 weeks ago

    Bengaluru, Karnataka, India Aqilea (formerly Soltia) Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionWe are a consulting company with a bunch of technology-interested and happy peopleWe love technology, we love design and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued.With us, each individual is her/himself and respects others for who they are and we...

  • Application Expert Customer Data Platform

    5 days ago

    Bengaluru, Karnataka, India Aqilea (formerly Soltia) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description We are a consulting company with a bunch of technology-interested and happy people We love technology, we love design and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued. With us, each individual is her/himself and respects others for who they are and...

  • Customer Success Manager

    3 days ago

    Bengaluru, Karnataka, India DATA POEM Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description:Data Poem is a core AI company with a mission to uncover the true causation behind data. Our innovative Large Causal Architecture is designed to reveal deep, actionable relationships within data. Powered by POEM365, our enterprise-scale AI model draws insights from millions of transactions, spending patterns, and global brands. Based...

  • AI Platform Engineer

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Req ID: 343079NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a AI Platform Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN). "Job Duties: Exercise expertise in...

  • Lead DataOps Engineer

    7 days ago

    Bengaluru, Karnataka, India FirstHive | CDP+AI Data Platform Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About us:FirstHive is a USA headquartered company with operations and customers across the US, India, and ASEAN and is a premier global Customer Data Platform - a tool for consumer marketing enterprises to consolidate all their opt-in first-party consumer data.We are building an AI led marketing tech product that is changing the fabric of marketing globally...

  • Senior Product Manager, Data Platforms

    2 weeks ago

    Bengaluru, Karnataka, India Wayfair Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Who We Are:We are looking for a Senior Product Manager to accelerate the development of our data platform stack. In this role, you will be part of driving our enterprise wide strategy to advance the end-to-end user experience in our data landscape. This Product Manager will play a central role in developing our data platform partnering with a variety of...