Hiring for semi voice process

2 weeks ago

Yerwada Pune Maharashtra, India Loan and Growth Financial Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Hiring for Semi Voice Process - Call / whats app:

We are hiring candidates for a Semi-Voice Process involving both calling and chat/email support. The role focuses on assisting customers, validating information, and supporting the internal team with accurate updates.

Responsibilities:

  • Handle both voice and non-voice interactions
  • Make outbound calls for follow-ups, confirmations, and information updates
  • Respond to customer queries through chat or email in a clear and professional manner
  • Record customer details accurately in the system/CRM
  • Resolve basic queries and escalate complex issues when required
  • Maintain quality, productivity, and accuracy targets

Skills Required:

  • Good communication skills (verbal & written)
  • Customer-friendly and polite behavior
  • Ability to multitask
  • Basic computer and MS Office knowledge

Eligibility:

  • 12th Pass / Graduate
  • Freshers welcome (training provided)

Shift: Day Shift Benefits: Salary + Incentives + Training + Growth opportunities

Job Types: Full-time, Permanent

Pay: ₹12, ₹18,000.00 per month

Work Location: In person

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