3dx Testing

5 days ago

Bengaluru, Karnataka, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per year

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role
Platform Support & OperationsProvide support for the 3DEXPERIENCE platform across multiple environments.Manage ServiceNow (SNOW) tickets — incidents, requests, problems, and changes ensuring adherence to SLAs and ITIL best practices.
Act as the key technical contact between the internal support team, infrastructure team, and Dassault Systèmes support for issue resolution.
Monitoring & MaintenanceMonitor system health and performance using ELK Stack (Elasticsearch, Logstash, Kibana), Jenkins, and HP OVo.Analyze logs, alerts, and metrics to proactively identify and resolve potential issues before impact.
Implement and refine automated monitoring dashboards and alerting mechanisms to improve uptime and responsiveness.
Deployments & Environment ManagementManage and execute PnO deployments, configuration rollouts, and environment refreshes.
Technical Administration Job Description - Grade Specific
Maintain user roles, licenses, and permissions in 3DEXPERIENCE in alignment with semiconductor engineering project structures.Participate in root cause analysis (RCA) for recurring or critical incidents and contribute to continuous improvement plans.
Required Skills & Experience:Total IT experience with minimum 3–5 years in 3DEXPERIENCE platform support or administration.Strong hands-on experience with UNIX/Linux systems (configuration, shell scripting, and troubleshooting).
Proficient in ServiceNow (SNOW) ticketing and ITIL-based service management processes.
Practical knowledge of monitoring and automation tools – ELK, Jenkins, HP OVo (or equivalent).
Experience managing PNO deployments, environment configuration, and integration with external systems.
Familiar with 3DEXPERIENCE architecture and modules such as ENOVIA, CATIA, and DELMIA.
Working knowledge of database operations (Oracle/SQL) and log analysis.
Excellent problem-solving, communication, and cross-functional collaboration skills.
Preferred / Good to Have:Experience supporting 3DEXPERIENCE implementations in the semiconductor or high-tech manufacturing domain.
Exposure to automation scripting (Shell, Python, Ansible) for operational efficiency.
Familiarity with cloud environments (AWS/Azure).
Dassault Systèmes certification or formal training in 3DEXPERIENCE system administration.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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