Collections Analyst

10 hours ago

Hyderabad, Telangana, India Nexcen Global Full time
Collections Analyst
  • Skills: Credit Card Collections
  • Location: Hyderabad, Ahmedabad
  • Experience: 7-10 years
  • Work Type: Hybrid

Job Description:

Role: Analytics consultant/Manager

Job Location: Hyderabad/ Ahmedabad (Hybrid – India/U.S. Client Time zone)

Experience Required: 7-10 years

Key Skills: Advanced SQL, Advanced Excel, Collections strategies, should be from BFSI Domain

Job Summary: We are seeking a seasoned and proactive Collections Analyst with extensive experience in credit card collections and operations analytics. The ideal candidate will have a strong command over collections strategy development, data analysis using SQL, and the ability to derive actionable insights from complex and unknown datasets. This role requires a strategic thinker who can collaborate cross-functionally, guide junior team members, and support business leaders in improving collection performance and reducing operational costs.

Key Responsibilities:

 Develop and implement effective credit card collection strategies based on deep data insights and business objectives.

 Drive collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs.

 Perform deep dives into large and complex datasets using SQL and other analytical tools to identify trends, patterns, and improvement areas.

 Design, monitor, and optimize Champion-Challenger strategies to test new approaches and enhance collection outcomes.

 Collaborate with business stakeholders across departments to present insights and drive data-informed decisions.

 Lead and deliver multiple concurrent analytical projects with minimal supervision and high accuracy.

 Mentor and support junior analysts in developing their analytics capabilities and understanding of risk management and collection processes.

 Prepare and present clear, concise, and actionable presentations to senior stakeholders and cross-functional teams.

Required Skills & Qualifications:

 Minimum 8 years of experience in credit card collections or operations analytics, preferably within BFSI or fintech sectors.

 Deep understanding of credit card collections lifecycle, definitions, and performance metrics.

 Advanced SQL skills are a must – ability to work with large, complex datasets and develop robust queries.

 Proven experience in designing and running collections strategies and performance tracking models.

 Strong business acumen with the ability to translate data into business insights and actions.

 Excellent communication and interpersonal skills, with the confidence to present findings to senior leadership.

 Ability to mentor and build analytical capabilities in others.

 Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

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