Service Sales Specialist
2 weeks ago
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.This Position reports to:Service Manager You will be mainly accountable for:•Responsible for developing Paint Upgrade business in India – Paint Upgrade SAS Business•This business will be in addition to Paint upgrade business captured by regional system Manager & India System manager.•This includes analyzing all paint Robots & Equipment's installed base in India and identify total business potential.•To study India installed base (in terms of Paint Installations) and target potential customers.•To analyze total Business potential and have strategies & plans in place for continuous improvement in market penetration.•To develop Paint upgrade business as New Business area (additional Business in addition to existing SAS business) •Focus on installed base penetration (IB) and sell the Paint Upgrade Service product portfolio in collaboration with other ABB service units.•Build long term customer relationships and ensure immediate response to specific customer needs and issues.Qualifications for the role•You must have experience in paint robots & applications. Experience of PLC systems, logics, communications, Field Buses and other robotic peripheral equipment's.•Ability to be proactive to support customer needs. You must identify & pursue sales leads for additional Robotic and system opportunities. Ability to work autonomously and make sound judgments. You have 10-12 years years of experience in Paint Processes & Systems•Possess an enhanced knowledge should have knowledge of PLC (Programmable Logic Controllers) communications,Field Buses, and other robotic peripheral equipment's. Able to collaborate with other service functions, INPPA team & Global SAS team•Should be qualified BE/B. Tech with relevant experience in robotics customer service field for eight plus years. Good knowledge of Mechanical and Electrical software and Hardware.•You needs to have ability to communicate gently with customers (external and internal) in high-pressure situations and maintain strong customer relationship.•You will have to travel across all regions for Service Sales – Travel time >70%. You should be ready for option to relocate if needed in future.More about us"ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders. "We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStoryWe value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process.We never ask for money from job applicants.For current open positions you can visit our career website and apply.Please refer to detailed recruitment fraud caution notice using the link
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