Teller

1 week ago


Delhi, Delhi, India Skillventory Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Bank Teller (Operations Profile)

Department: Banking Operations

Reports To: Branch Operations Manager / Customer Service Manager

Employment Type: Full-time

Job Summary:

The Bank Teller (Operations Profile) is responsible for handling day-to-day financial transactions and operational activities at the branch. This includes processing customer deposits, withdrawals, payments, account inquiries, and ensuring compliance with bank policies and regulatory standards. The teller plays a key role in maintaining customer satisfaction, operational accuracy, and branch efficiency.

Key Responsibilities:

Customer Service & Transactions

  • Greet customers courteously and provide prompt, accurate, and efficient service.
  • Process deposits, withdrawals, fund transfers, cheque encashments, and other teller transactions.
  • Handle cash, cheques, and negotiable instruments in accordance with bank procedures.
  • Issue demand drafts, pay orders, and other banking instruments as requested.
  • Respond to customer inquiries and resolve routine issues related to accounts and transactions.

Operational Duties

  • Balance cash drawer at the end of each day and report any discrepancies immediately.
  • Maintain accurate records of daily transactions and prepare relevant reports.
  • Support end-of-day branch reconciliation and assist in vault cash management.
  • Follow KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance guidelines.
  • Ensure all transactions comply with internal controls and audit standards.
  • Assist in ATM replenishment and reconcile ATM transactions if required

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