Senior OCI Service Reliability Engineer

3 days ago

Bengaluru, Karnataka, India Version 1 Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Duties & Responsibilities

  • Will be the Subject Matter Expert (SME) supporting our customers running their platforms on OCI.
  • Will be handling 3rd level support, Change Requests, and small projects for our OCI customers.
  • Will be the OCI technical lead on the 3rd level support team.
  • Working hours will be Irish/UK business hours.
  • Support multiple clients across multiple technologies.
  • Mentoring of junior team members.
  • Consult with customers and across a cross-team environment.
  • Documentation and development of designs, processes, and procedures.
  • Work within a structured ITIL / ISO20000 IT Service Management environment.
  • Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions.
  • Excellent presentation and reporting skills arising from customer facing and on-site experience.
  • Very strong verbal, presentation, and interpersonal skills are required.
  • Escalation point for major incidents/investigations.

Qualifications

Experience Required

  • 5+ years working in IT, with proven experience in a support role.
  • 3+ years experience working directly on OCI.
  • Strong, first-hand experience of designing, building and supporting cloud solutions.
  • Interpreting, understanding, and solving complex technical problems/incidents.
  • Ability to influence internal teams and customers.
  • Consultancy/project delivery experience with client facing background.
  • Strong experience across multi-server, stand alone and clustered solutions.
  • Excellent troubleshooting skills required.

Technical Skills

  • Experience with Exadata Cloud @ Customer (ExaCC) and/or Exadata Cloud Service (ExaCS).
  • Experience of working with OCI networking & FastConnect.
  • Experience of debugging network routing and network security group issues within OCI.
  • Experience of user management and IAM policies with OCI.
  • Proven experience working with containerisation. E.g. managing clutter deployment, sizing updates, maintenance, patching etc. Containerisation technologies required: Docker; Podman; OCI Container Engine for Kubernetes (OKE).
  • DevOps - Terraform - Able to do full implementations of cloud infrastructure builds using terraform. This includes all network components and IaaS PaaS components.
  • Linux - Administrative skills such as creating user accounts and mounting block volumes, a candidate with basic Linux command line skills will still be considered.

Desirable skills

  • Able to configure Linux environments using ansible, a candidate without this skill will still be considered but this would be advantageous.
  • Database - Experience with Oracle database's is advantageous. Basic experience such as tns connections to Oracle database, how to work with database links.
  • Experience working with autonomous databases would be advantageous.
  • Experience working with Oracle Integration cloud, particularly provisioning and working with connectivity agents. The ability to create and work with integrations is not a requirement.

Required Qualifications/Certifications:

  • Oracle Cloud Infrastructure 2023 Architect Associate (1Z

Desirable Qualifications/Certifications:

  • Any Professional OCI certification would be highly desirable, e.g. Oracle Cloud Infrastructure 2024 Certified Architect Professional Certification
  • Hashicorp Terraform Associate
  • Linux Certification
  • ITIL 4 Foundation

  • Cloud Engineer OCI

    1 day ago

    Bengaluru, Karnataka, India Landmark Group Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Responsibilities:Collaborate with senior engineers to design, develop, and maintain various components of Oracle Cloud Infrastructure services.Assist in the implementation and integration of cloud infrastructure projects, ensuring they meet quality standards and adhere to best practices.Participate in the troubleshooting and resolution of issues related to...

  • Senior Member of Technical Staff- OCI

    5 days ago

    Bengaluru, Karnataka, India ORACLE Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Job Description Senior Member of Technical Staff- OCI Location: BENGALURU, KARNATAKA, IndiaJob Identification: 303531Job Category: Product DevelopmentPosting Date: 10/06/2025, 09:59 PMRole: Individual ContributorJob Type: Regular EmployeeDoes this position require a security clearance? NoYears of Experience: 6 to 10 yearsAdditional Info: Visa / work permit...

  • Senior Member of Technical Staff-Fullstack- OCI

    1 week ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionOracle Cloud Infrastructure (OCI) Search Service with OpenSearch is an insight engine offered as an Oracle managed service. Without any downtime, Oracle automates patching, updating, upgrading, backing up, and resizing the service. Customers can store, search, and analyze large volumes of data quickly and see results in near real time.We are...

  • Senior Site Reliability Developer

    1 day ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionWe are looking for a Senior Site Reliability Engineer to join our OCI team. This role is part of a globally distributed team responsible for detecting, triaging, and mitigating OCI service-impacting events as quickly as possible. You will be part of one of these regional teams and will be responsible for minimising the downtime of OCI services....

  • OCI Monitoring

    5 days ago

    Bengaluru, Karnataka, India Realtek Consulting LLC Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionRealtek Consulting LLC was founded in 2011 as a technology firm specializing in providing software, engineering, staffing, and digital solutions to organizations worldwide. The company aims to drive business transformation through advanced technology. Realtek has established robust client partnerships across the United States, the United...

  • Oracle Cloud Infrastructure(OCI)-

    1 day ago

    Bengaluru, Karnataka, India Landmark Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    OCI Cloud EngineerResponsibilities:• Collaborate with senior engineers to design, develop, and maintain various components of OracleCloud Infrastructure services.• Assist in the implementation and integration of cloud infrastructure projects, ensuring they meetquality standards and adhere to best practices.• Participate in the troubleshooting and...

  • AWS & OCI (L3) Engineer

    5 days ago

    Bengaluru, Karnataka, India Infogrowth Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Seeking a skilled Tier 3 Engineer – AWS & Oracle Cloud Infrastructure (OCI) to manage, operate, and troubleshoot cloud environments, lead migrations, ensure performance optimization, and mentor junior engineers. Required Candidate profileCloud Engineer with 7+yrs of experience in AWS and OCI administration, cloud operations, automation networking,...

  • Senior Engineering Manager

    1 day ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 1,50,00,000 - ₹ 3,00,00,000 per year

    DescriptionThis is a unique opportunity to lead a key part of OCI's Observability stack focused on Telemetry, Monitoring and Alarming systems, which are essential to ensuring the performance, availability, and trustworthiness of all Oracle Cloud services. Our mission is to deliver a world-class Integrated Observability and Management platform that seamlessly...

  • Senior Software Engineer

    1 day ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DescriptionOracle Cloud Infrastructure (OCI) is expanding its Observability engineering organization in Bangalore. The Telemetry team builds the large-scale data systems that collect, process, and serve time-series, metrics, and events used by every OCI service and thousands of customers. Our mission is to provide unified visibility across OCI, multi-cloud,...

  • Senior Engineering Manager

    1 week ago

    Bengaluru, Karnataka, India Oracle Full time ₹ 25,00,000 - ₹ 50,00,000 per year

    This is a unique opportunity to lead a key part of OCI's Observability stack focused on Telemetry, Monitoring and Alarming systems, which are essential to ensuring the performance, availability, and trustworthiness of all Oracle Cloud services. Our mission is to deliver a world-class Integrated Observability and Management platform that seamlessly supports...