Field DTH Technician

2 weeks ago

Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Responsibilities:

  • Perform professional and efficient installations of Direct-to-Home (DTH) systems, ensuring optimal signal quality and functionality.
  • Provide excellent customer service by explaining system operation, addressing customer inquiries, and resolving technical issues on-site.
  • Install, configure, and maintain DTH equipment including set-top boxes, antennas, and related accessories according to company standards.
  • Precisely align satellite dishes to achieve optimal signal strength and clarity using appropriate testing equipment.
  • Preventative Maintenance: Conduct routine maintenance checks and troubleshooting to prevent service disruptions.
  • Accurately document installation and service details in the company's system.
  • Follow all safety regulations and guidelines while performing installations and repairs.
  • Present a professional image and maintain a positive attitude while interacting with customers.

Requirements:

  • Proven knowledge and practical experience in installing DTH systems, including antenna alignment, cable routing, and set-top box configuration.
  • Strong understanding of basic electrical principles and satellite communication technology.
  • Ability to diagnose and resolve technical issues related to DTH systems efficiently.
  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to identify and resolve problems independently and efficiently.
  • Ability to work outdoors in various weather conditions and perform physical tasks such as climbing ladders and lifting equipment.
  • A strong commitment to providing excellent customer service.
  • High school diploma or equivalent required. Technical certification or diploma in electronics or related field is a plus.
  • 0-3 years of experience in DTH installation and servicing.
  • Valid driver's license preferred.
  • Ability to work independently and as part of a team.
  • Willingness to work flexible hours, including weekends and holidays, as needed.

Compensation and Benefits:

  • Competitive salary
  • Incentives: Performance-based incentives to reward your hard work and dedication.
  • Allowance: Travel Allowance provided.
  • Opportunity for growth and advancement within the company.

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