
Tele Sales Executive
14 hours ago
Key Responsibilities
- Make outbound calls to potential customers from the given database or lead list.
- Explain product features, eligibility, interest rates, documentation, and application process clearly.
- Convert qualified leads into actual customers by completing the required sales process.
- Build rapport with customers to increase retention and repeat business.
- Provide pre- and post-sale support to customers.
- Maintain records of customer interactions, transactions, comments, and complaints.
- Stay up to date with all NBFC products, features, promotions, and policy changes.
- Ensure all sales and customer handling activities comply with regulatory and internal compliance requirements.
- Avoid any kind of mis-selling or misinformation.
- Capture and report customer feedback to improve service quality or product offerings.
- Identify trends or recurring concerns among prospects/customers and share with management.
Skills Required
- Strong communication and persuasion skills
- Basic knowledge of financial products (loans, credit, etc.)
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