Senior Product Portfolio Operations Associate

Job Description
Join us for an exciting opportunity to lead user acceptance testing for Chase Travel, enhancing customer experiences and driving innovation.

As a Senior Product Portfolio Operations Associate within the Chase Travel organization of Connected Commerce, you will partner with Product, Engineering, and other stakeholders to deliver a best-in-class Travel product for Chase customers. You will be responsible for quality assurance, including end-to-end UAT testing plans, post-production validation, and release.

Job Responsibilities

• Collaborate and build strong relationships across the organization.
• Drive multiple work streams simultaneously.
• Possess strong organization and time management capabilities.
• Design and develop business use cases to support the end-to-end testing of Chase and mobile.
• Understand and execute Agile Software Development processes, including writing and executing test scripts and data conditioning.
• Demonstrate strong attention to detail, skilled in raising and communicating issues to key stakeholders and seeing them through to closure.

Required Qualifications, Capabilities, And Skills

• Minimum 5 years of total experience with at least 3 years in Quality Assurance.
• Bachelor's Degree required.
• Experience with web and mobile (both Android and iOS) testing.
• Ability to manage multiple streams of work and deliver in a timely manner.
• Experience with tools such as Jira and Confluence.
• Ability to lead complex projects, collaborate with teams to complete E2E testing, and provide status, impediments, risks, and resolutions to stakeholders.
• Connect the dots, understand interdependencies, effectively identify roadblocks, and work to remove them.

Preferred Qualifications, Capabilities, And Skills

• Experience with tools such as Quality Center and Qtest.
• Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber).
• Experience with API test automation (Rest Assured, SoapUI, Postman).
• Banking domain experience.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.