Lead Product Developer

As a Lead Product Developer, you will play a pivotal role in the design, development, and delivery of the BMC Helix suite. You will collaborate with cross-functional teams, including Product Management, Architects, Quality Engineering, and DevSecOps, to lead initiatives that align with our vision of creating intelligent, customer-centric solutions.

This role is ideal for a highly skilled technologist passionate about creating scalable, high-performance SaaS products in a fast-paced, Agile environment.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Lead the development of core features and modules for the Helix ITSM/ITOM platform.

Architect, design, and implement microservices using modern frameworks and technologies like Java, Spring Boot, Kubernetes, and RESTful APIs.

Ensure high-quality code by adhering to best practices and industry standards.

Collaborate with Product Managers to understand requirements and align technical solutions with business goals.

Mentor and guide junior developers, fostering a culture of innovation and technical excellence.

Work closely with Quality Engineers to define robust testing strategies, including automated and performance testing.

Drive innovation through R&D, focusing on enhancing AI-driven capabilities in areas like predictive analytics and automation.

Analyze and resolve complex technical issues, ensuring scalability and performance of the product.

Collaborate with DevSecOps teams to ensure seamless CI/CD pipelines and maintain product security standards.

Participate in product deployment, upgrade, and security processes, ensuring compliance with industry regulations.

Incorporate user feedback into product enhancements, ensuring alignment with customer needs and market trends.

Act as a technical liaison for key customers during critical escalations .

To ensure youre set up for success, you will bring the following skillset & experience:

Bachelors or Masters degree in Computer Science/IT, Engineering, or related field.

10+ years in software development, with at least 2+ years as Technical Lead or equivalent.

Proficient in Java (11+), Spring Boot, RESTful API development, and Microservices architecture.

Experience in designing and developing complex framework and platform solutions with practical use of design patterns.

Expertise with unit/integration testing, test driven development and related modern best practices/technologies

Experience with open-source Java frameworks such as OSGI, Spring, Hibernate, Maven, JSecurity, JMS, JPA, JTA, JDBC.

Experience with server-side issues such as caching, clustering, persistence, security, SSO, state management, high scalability/availability, and failover.

Experience implementing Business Process Management software and integrating complex enterprise systems.

Experience with PostgreSQL, Oracle or MS-SQL databases and Aspect oriented architectures.

Good understanding of web services and SOA standards like REST, SOAP, XML, etc.

Good understanding of microservices architecture, including Kubernetes, Docker and Kafka

Excellent communication skills: demonstrated ability to explain complex technical issues to both technical and non-technical audiences.

Must have strong decision-making skills; take-charge personality, and the ability to drive a plan to completion.

Experience with open-source participation and apache projects, patent process, in depth knowledge of App server architectures and SaaS or PaaS enabling platforms is a big plus.

Hands-on experience with container orchestration tools like Kubernetes and Docker.

Knowledge of DevSecOps tools (e.g., Jenkins, Terraform, Helm, Ansible) and security practices.

Familiarity with cloud platforms (AWS, Azure, GCP) and SaaS environments.

Strong communication and leadership abilities.

Problem-solving mindset with a customer-first approach.

Ability to manage multiple priorities in a dynamic, fast-paced environment.

Whilst these are nice to have, our team can help you develop in the following skills:

Experience with AI/ML integration in SaaS applications.

Knowledge of ITIL/ITSM processes and tools.