Tech Specilaist_SAP Order Management modules

5 days ago

Hyderabad, Telangana, India Brillio Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities

Key Responsibilities:

• Supervise the order management team and ensure accurate entry and processing of sales orders in SAP.

• Oversee Contract Lifecycle Management (CLM) and pricing uploads within SAP.

• Ensure maintenance of field contracts, sample orders, and return processing for retailers.

• Monitor order status, resolve discrepancies, and handle customer complaints related to order fulfillment.

• Audit digital catalogs and ensure data accuracy across SAP-integrated systems.

• Lead digital product launches and coordinate release schedules.

• Collaborate with internal teams (Sales, Finance, Logistics, Customer Service) to resolve order-related issues.

• Establish and monitor operational metrics (e.g., order accuracy, cycle time, fulfillment rate).

• Evaluate system performance and recommend updates or automation improvements in SAP.

• Maintain documentation for all order management processes, including SOPs and reporting templates.

________________________________________

Qualifications:

• Bachelors degree in Business Administration, Supply Chain, Finance, or related field.

• Minimum 5 years of experience in Order Management or Operations, with at least 2 years in a supervisory role.

• Hands-on experience with SAP Order Management modules (SD, MM, CLM).

• Strong understanding of pricing, contracts, and digital catalog management in SAP.

• Proficiency in MS Office, especially Excel.

• Excellent communication, leadership, and problem-solving skills.

• Ability to work independently in a fast-paced, dynamic environment.

________________________________________

Preferred Skills:

• Certifications such as APICS, PMP, CPIM, or ITIL.

• Experience with Sterling OMS, Oracle, or other ERP systems is a plus.

• Familiarity with Six Sigma or other process improvement methodologies.

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