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Back Office Executive in Navi Mumbai
2 weeks ago
Key Responsibilities
- Customer Support: Address customer inquiries and resolve issues through email, chat, or other non-voice communication channels.
- Generate and maintain reports related to operations, sales, or customer service metrics.
- Accurately input and process data into company systems, ensuring information is up-to-date and accessible.
About Company: We stand amongst the leading hiring and technology firms with expertise in understanding clients' manpower and technical requirements & matching them with the right candidates and the right technology. With years of experience, our excellence has empowered many businesses to date. We also specialize in providing technical solutions keeping Salesforce our key focus area and providing the best possible solutions using Salesforce standards. We specialize in providing the best of talents for the fields of IT, KPO manufacturing, BPO & retail (inbound, outbound/back-office operations), etc. We are amongst the leading IT & recruitment firms with expertise in understanding client's manpower and technical requirements & matching them with the right candidates and the right technology.