Tellecaller
3 days ago
Job Title: Telecaller
Location: Kochi, Kerala
Job Type: Full-time
About Us
Armalite Energy Solutions is a leading company in the solar industry, providing high-quality renewable energy solutions across Kerala. We are looking for a skilled and customer-focused Telecaller with experience in the solar field to join our Marketing & Sales team.
Job Summary
The Telecaller will be responsible for contacting potential and existing customers, explaining solar products and services, generating leads, and ensuring smooth client follow-ups for successful conversion.
Key Responsibilities
- Make outbound calls to potential and existing customers to explain solar products and services.
- Maintain and update the lead database and follow up to ensure lead conversion.
- Provide accurate product information, pricing, and benefits to customers.
- Handle inquiries professionally and escalate complex issues to relevant departments.
- Record call details, feedback, and follow-up actions in CRM or reporting tools.
- Coordinate with the marketing team to achieve monthly sales targets.
Requirements
- Minimum Qualification: Graduate.
- Experience in solar field (preferred).
- Good communication skills in English & Malayalam.
- Basic computer knowledge (MS Office, CRM tools).
- Prior experience in telecalling / customer service / sales is an advantage.
Salary & Benefits
- Salary: ₹15,000 per month (Negotiable for experienced candidates).
- Incentives based on performance.
- Training provided for product knowledge and communication skills.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Ability to commute/relocate:
- Thrikkakara, Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Experience:
- Tellecaller: 1 year (Preferred)
Work Location: In person
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