
Azure Identity Support Engineer
2 weeks ago
Skill Requirements
- Strong foundational knowledge of Microsoft 365 identity infrastructure, including Azure Active Directory, Microsoft Entra, and hybrid identity models
Experience with authentication and authorization concepts, including:
Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
Conditional Access Policies
Familiarity with M365 service integrations using identity (Exchange Online, Teams, SharePoint Online)
- Hands-on exposure to Azure AD Connect, Hybrid Identity configuration, and troubleshooting sync issues
- Understanding of identity federation technologies (ADFS, SAML, OAuth, OpenID Connect)
- Ability to analyze and troubleshoot login failures, token issues, and account lockouts
- Knowledge of Role-Based Access Control (RBAC) and M365 compliance/security concepts (nice to have)
Top Skills
- Proficiency in Microsoft 365 Identity and Azure Active Directory issue resolution
- Strong expertise in troubleshooting authentication issues (SSO, MFA, Conditional Access)
- Hands-on experience with Azure AD Connect and Hybrid Identity sync problem resolution
Experience Level: 2-4 years in each of the above areas
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