Hiring For Non Voice Process
1 week ago
Job Title: Non-Voice Process Associate Walk-In Drive
About the Role:
We are hiring for Non-Voice / Back-Office customer support roles. The position involves handling customer queries through email, chat, and internal tools
Key Responsibilities:
- Handle customer queries through chat & email support
- Provide accurate & timely responses to customers
- Maintain customer records & update internal systems
- Troubleshoot basic product/service related issues
- Ensure high quality standards and meet daily targets
- Follow company processes, guidelines, and data privacy rules
SUTHERLAND HIRING FOR NON VOICE PROCESS
1- Blended Process ( 70 % chat and email 30% voice)
2- Complete Non voice Process
Required Skills:
- Excellent written & verbal English communication skill
- Good typing speed and accuracy
- Basic computer knowledge (MS Office, Internet)
- Ability to multi-task & work under pressure
- Strong problem-solving & logical thinking
Eligibility Criteria:
- Any Graduate / HSC pass can apply
- Freshers & Experienced both welcome
- Should be comfortable with rotational shifts
- Immediate joiners preferred
Interested ? Contact HR Laiba
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