Document Remediation Lead/CCM Lead

1 week ago


Gurgaon, Haryana, India Espire Infolabs Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Title: Document Remediation Lead/CCM Lead

We are looking for a person with experience working on any of the CCM tools i.e (Quadient, Opentext Exstream or Docmosis)

Roles and Responsibilities

  • Own intake and prioritization of document issues; maintain a clear actionable queue.
  • Establish a lightweight style guide (fonts, spacing, headers/footers, pagination).
  • Create and maintain master templates and reusable components for consistency.
  • Perform hands-on remediation of layout/branding issues across PDF, Word, and scanned inputs.
  • Implement and run basic automation (PDF to Word conversion, gridline removal, OCR) and batch fix scripts/macros.
  • Set up a visual before/after diff process to prevent layout drift and ensure print consistency.
  • Validate pagination, typography and brand compliance, log defects and fixes.
  • Define/verify merge fields and placeholders to ensure clean integration with application workflows.
  • Maintain version control and an audit trail for templates and document changes.
  • Document repeatable fixes and convert recurring issues into scripted automations.


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