Site Reliability Engineer

About company :

It is a CMMI Level 3 and ISO 9001:2015 Certified Global Software Solution Provider and Systems Integrator, delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform your business inside-out. It's integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). Our solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. Our expertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems and User Experience design etc.

Position : Site Reliability Engineer

Experience : 5-6 Years

Location : Pune (Hybrid)

Available Positions : 2

• 5 years' hands on experience with Linux (Debian, Ubuntu, RedHat, CentOS) - installation, scripting (BASH, Python), automating (Ansible, puppet, etc.), configuration and setup using the command line.
• 3 years' hands on experience with Linux networking using command line (DHCP, static, default routes, DNS, multiple network interfaces including Wi-Fi, ethernet and cellular).
• 3 years' hands on experience with virtualization technologies (VirtualBox, Xen Project, VMWare) including image generation and automation (Packer, etc.).
• Primarily responsible for troubleshooting Linux issues and incident resolution.
• Software and hardware knowledge of Computing.
• Experience in troubleshooting in a technical environment.
• Excellent analytical and problem-solving skills.
• Excellent knowledge on Microsoft Tools, Operating systems, Virtualization and Networking.
• Ensure health and deployment of the Servers & devices.
• Capable of analysing and troubleshoot applications issues and implement break fixes as per defined SLA's and SOPs.
• Resolve technical issues by implementing break fix.
• Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
• Maintain safe, efficient, and reliable product and service delivery to Client.
• Identify opportunities to improve service delivery.
• Implement SW and manage risk during service delivery.
• Ensure remote deployment of the edge device.
• Remotely Start/Stop and reboot the edge gateway according to operating instructions.
• Configure rules to send alert and/or notifications to protect the edge performance.
• Develop and manage outage schedules and Application /Software update/deployment.
• Interact with customers on issues related to edge performance and reliability.
• Record information such as fault time, fault code, and operational actions taken while on shift.
• Ensure systematic usage of standard work and risk management throughout the service delivery process.
• Participate in job risk analysis and continual improvement programs.
• Supervise and interact with supplier as needed.
• Develop standards, policies, and procedures to continually improve the infrastructure, solutions, and services that Edge Team delivers.
• Prioritize workload without supervision; ability to define a problem or objective and identify relevant concerns or factors.
• Docker experience (building images, container registry management)

• Competitive salaries
• Medical Insurance
• Employee Referral Bonuses
• Performance Based Bonuses
• Flexible Work Options & Fun Culture
• Robust Learning & Development Programs
• In-House Technology Training