Client Servicing Executive-Digital Marketing Agency

4 days ago

Santacruz Mumbai Maharashtra, India Ritikaawood Enterprises Pvt. Full time ₹ 4,20,000 per year

The ideal candidate will have strong communication and relationship management skills, with a proven background in digital marketing or advertising agencies. This role is pivotal in ensuring smooth project execution, timely delivery, and client satisfaction. You'll be responsible for understandding client needs, coordinating with various teams, and ensuring all campaigns and deliverables exceed expectations.

Key Responsibilities

● Act as the primary point of contact for assigned clients, fostering strong and long-term relationships. ● Understand client briefs and translate them into actionable tasks for the creative, strategy, and design teams. ● Coordinate project timelines, deliverables, and communication between clients and internal teams. ● Manage day-to-day operations, ensuring campaigns are executed on time and within budget. ● Handle client feedback effectively and ensure revisions are implemented smoothly. ● Work closely with the strategy team to identify opportunities for upselling and cross-selling services. ● Prepare campaign performance reports, presentations, and meeting summaries for clients. ● Stay updated with digital marketing trends to proactively suggest growth ideas to clients.

Requirements ● Mandatory: Prior experience in client servicing or account management at a digital marketing or creative agency. ● 2 – 4 years of relevant work experience. ● Strong understanding of social media platforms, digital campaigns, and marketing strategies. ● Excellent communication and interpersonal skills. ● Strong organizational and time management skills, with the ability to multitask. ● Proficiency in MS Office, Google Workspace, and project management tools. ● A proactive and problem-solving mindset with a client-first approach.

● Exposure to the entire creative and digital marketing process end-to-end.

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,000.00 per month

Work Location: In person

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