Specialist App/Prod Support-Azure devops, kubernetes, terraform, docker

5 days ago

Hyderabad Secunderabad, India AT&T Full time
Job Description

Overview

  • Should have Production Operations experience (specially handling production environment) 5-10 years.
  • Skilled in handling Microsoft Azure environments, DevOps, Terraform.
  • Experience in handling Change requests, deployment cycles and application updates through Azure environment.
  • Automate deployment processes using CI/CD pipelines.
  • Strong knowledge of Azure cloud.
  • Familiarity with containerization technologies (e.g., Docker, Kubernetes).
  • Experience on Ticketing tools like JIRA/ServiceNow/AOTS etc.
  • Ability to work in a fast-paced, dynamic environment.
  • Experience in Linux, handling virtual machines.
  • Effective communication skills; verbal, non-verbal and written.
  • Experience with monitoring tools and platforms (e.g., Grafana).
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration abilities.
  • Good understanding and exposure to Agile framework.
Roles and Responsibilities
  • Should be responsible to provide technical support, administrative support and troubleshoot the issues for the day-to-day operations. Should be able to resolve the technical issues to meet the SLA's.
  • Should also be responsible for monitoring the systems, providing technical assistance, managing incidents, and ensuring efficient workflows.
  • Providing 247 operational support to all production practices on holidays and weekends.
  • Coordinating with various teams and raising support tickets for all issues, analyzing root causes, and assisting in efficient resolution of all production tickets.
  • Maintaining logs of all issues and ensuring resolutions according to quality assurance tests for all production processes.
  • Candidate should enhance the quality by value adds, automation, optimization etc.
Key Competencies and Skills
  • Azure, Azure DevOps, Linux, Terraform, CI/CD, VM, Docker, Kubernetes
Education and Qualifications
  • Must have a bachelors degree or masters degree in science/computer applications or equivalent.
Weekly Hours
  • 40
Time Type
  • Regular
Location
  • IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID: R-85670
Date posted: 10/14/2025
Locations: Hyderabad, India

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