Manager/SM - Quality & SE

3 days ago

Gurgaon, Haryana, India ACME SERVICES PRIVATE LIMITED Full time ₹ 15,00,000 - ₹ 20,00,000 per year

1)Responsible for managing Quality for distribution channels, for driving Quality, Service Excellence &Innovation based projects and initiatives forhome office and field teams.

2)Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, ProcessExcellence, Business Process Management, Training and building QDNA.

3)Execute high impact strategic, transformational projects using suitable six-sigma methodology for Distribution Functions.

4)Mentor Lean Six Sigma/Design BB/GB projects for improving processefficiency, revenue, cost save/avoidance.

5)Facilitating change & stakeholder management as part of transformationalprograms and improvement projects

6)Project management through robust governance, review structure and dashboarding to Sr. leadership, Sponsor, Champion and CFTs.

7) Certified Black Belt experience is a must with knowledge of minitab tool.

8) Experience in design thinking, innovation other than DMAIC will be preferred.

9) Graduate with 8+ years experience in driving lean sig-sigma improvement and transformational projects in BSFI.

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