Software Engineer

Meet the Team
The Lifecycle Innovation and Optimization (LIO) team is a dynamic group of people working on big transformational, highly visible initiatives and acquired company integrations. The Engineering team within the LIO organization is leading the charge on crafting a first-in-class digital experience for our customers and partners as they interact with our flagship corporate website, which is the largest and most visited digital platform supporting all stages of the lifecycle. We are at the epicenter of developing modern, cloud-native technologies, integrating various artificial intelligence tools and LLM models that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, Engineering team enables customers and partners to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. Join us and be a part of this exciting, ground-breaking journey.

Your Impact
As a software engineer, you will work on the technical delivery and operations of world class solutions for digital experience. Responsibilities include:

• Developing and implementing solutions / approaches for business problems associated with and web platforms, and provide Operations support
• Driving code quality assurance, provide design and architectural direction, conduct code reviews, and promote collaboration and engagement in the team
• Driving dialog with design, development, business architects and other key players to advance architecture forward
• Being an Agile team member and thoroughly understanding your space
• Looking at the solution from an end-to-end perspective and contributing towards crafting the technical approach and solution
• Learning from production insights and proposing improved future solutions
• Analyzing trade-offs between options and making recommendations on solutions / approaches

Minimum Qualifications

• Bachelor's in Computer Science or a relevant Engineering degree and 7+ years of professional experience in IT or software development OR Masters in Computer Science or a relevant Engineering degree and 5+ years of professional experience in IT or software development
• 4+ years of hands-on experience with Adobe Experience Manager (AEM) Guides and technical documentation management and multi-channel publishing
• Hands-on experience with DITA (Darwin Information Typing Architecture) and DITA-OT (DITA Open Toolkit) including performance tuning, profiling, and debugging DITA-OT builds
• Hands-on experience with XSLT (Extensible Stylesheet Language Transformation), XSL-FO (Extensible Stylesheet Language Formatting Objects), Java and scripting languages
• Hands-on experience with Java/J2EE, RESTful web services, Apache Kafka
• Experience with Agile software development, and usage of CI/CD pipelines and tools (Jenkins, Git, SonarQube or similar tool/product)
• Overall familiarity with the broader Adobe Experience Manager platform

Preferred Qualifications

• Problem-solving skills and ability to tackle complex technical challenges, debug issues and optimize performance
• Familiarity with AI and ML concepts, and experience working with generative AI/LLMs (GITHUb copilot/Cursor/Windsurf)
• Proficiency in languages such as Python and deep understanding of ML algorithms
• Cloud platforms: Familiarity with cloud services from providers like AWS, Azure, or Google Cloud for deploying and managing AI models
• Experience with project tracking tools like Jira
• Ability to thrive in a fast-paced, rapidly changing development environment

#WeAreCisco

WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us

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