Staff DevOps Engineer

Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? At SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on a mature, cloud-native event-driven microservices architecture hosted in AWS.

We're seeking a Sr. DevOps Engineer with DataStax Cassandra experience to be a key player on the Data Infrastructure team. He/She will proactively work with Engineering, Product, Services, and other functional departments to implement and operate our global customer-facing SaaS infrastructure. The ideal candidate will be a self-starter who enjoys a fast-paced job, thrives on problem solving, and is committed to delivering seamless product availability to large enterprises around the world.

Responsibilities:

• Build and maintain a resilient, secure, and efficient SaaS application platform to meet established SLAs
• Automate deployment, monitoring, management and incident response
• Monitor site stability and performance and troubleshoot site issues
• Scale infrastructure to meet rapidly increasing demand
• Collaborate with product development teams to optimize workloads
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
• Collaborate with developers to bring new features and services into production
• Develop and improve operational practices and procedures
• Proactively meet standards for information security and compliance, such as ISO, SOX, SSAE 16, etc.

Background & Experience:

• 5+ years Experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
• experience with cloud infrastructure environments, preferably AWS
• Experience with containerization technology, preferably Docker
• Experience with DataStax Cassandra
• Release automation (Jenkins, etc), system administration, system configuration, and system debugging experience
• Experience using scripting languages (Python, Node, etc.), Infrastructure as Code tools (Terraform, etc.) and command execution frameworks
• Strong understanding of system and networking concepts and troubleshooting techniques
• Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports.
• Ability to operate in an agile, entrepreneurial start-up environment.

Education:

• Bachelor's degree in Computer Science or other technical discipline, or equivalent experience.

What success looks like in the role

Within the first 30 days you will:

Onboard into your new role, get familiar with our product offering and technology and code bases, proactively meet peers and stakeholders to become familiar with our use cases and where your expertise can provide guidance.

Seek to deeply understand business problems or common engineering challenges and propose software architecture designs to solve them elegantly

by abstracting useful common patterns.

By 90 days:

Proactively collaborate on, discuss, debate and refine ideas, problem statements, and software designs with different (sometimes many) stakeholders,

architects and members of your team.

Take a committed approach to prototyping and co-implementing systems alongside less experienced engineers on your team—there's no room for

ivory towers here.

Collaborate with peers to develop processes and process documentation.

By 6 months:

Share support of critical team systems by participating in on-call rotation, learning the characteristics of currently running systems, and participating in

improvements.

Occasionally serve as a debugging and implementation expert during escalations of systems issues that have evaded the ability of less experienced

engineers to solve in a timely manner.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.