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Azure Support Engineer
2 weeks ago
It's fun to work in a company where people truly BELIEVE in what they are doing
We're committed to bringing passion and customer focus to the business.
Company Overview:
Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence.
Job Location: Bangalore/Gurgaon/Chennai/Coimbatore/Pune/Mumbai
Exp Required: 2-5 Years required,
Shift timings: 24*7 (2 week offs - roster based)
Role Details:
Need someone with strong Data Engineering skillet to ensure production related activities are delivered as per SLA. Need to work on issues/requests, bug fixes, minor changes, co-ordinate with the development team in case of any issues, work on enhancements.
Mandatory technical skills
- Strong experience in Azure Data Engineering services.
- Data Factory o Azure Databricks o Storage (ADLS Gen 2)
- Web app/App service
- Strong experience in Programming languages like Python, Pyspark, SQL
- Hands on experience in log analytics and Application Insights.
- Strong experience in Azure SQL.
Mandatory non-technical skills
- Drive Incident/Problem resolution by assisting in key operational activities in terms of delivery, fixes, and supportability with operations team.
- Assist in change ticket review / approvals / planning and work with internal teams.
- Assist with projects being transitioned from project teams to Support teams.
- Escalation points for operation-related issues
- Experience working in ServiceNow is preferred.
- Attention to detail a must, with focus on quality and accuracy.
- Able to handle multiple tasks with appropriate priority and strong time management skills.
- Flexible about work content and enthusiastic to learn.
- Knowledge of service support, operation & design processes (ITIL)
- Ability to handle concurrent tasks with appropriate priority.
- Strong relationship skills to work with multiple stakeholders across organizational and business boundaries at all levels.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
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