Professional Services Project Manager

3 days ago

Hyderabad, Telangana, India Blackbaud Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Project Manager, Staff
The Blackbaud Customer Success Services team is looking for a Project Manager for our Services PMO. Project Managers within our Services PMO are responsible for staffing, scheduling, and project management of professional services projects involving Blackbaud's solutions. Project Managers serve as the main point of contact for customer and internal project teams and are responsible for the overall success of the project. Individuals in this role must have excellent customer service skills and are responsible for ensuring customers have a superior customer experience. Project Managers work with cross-functional teams to schedule and manage project delivery. This team is evaluated on project implementation process, customer care and customer satisfaction.

What You'll Do

  • Managing professional services projects for Blackbaud's customers.
  • Conduct project kick-off and customer status meetings, ensuring clear and organized communication with all stakeholders.
  • Work collaboratively with customers and internal teams to ensure project tasks are scheduled correctly and completed on time.
  • Stays on a focused, efficient path for achieving results through monitoring project timeline and milestone progress.
  • Maintain project data in internal systems and project management tool, including project status updates, forecasts, backlog updates etc.
  • Address and resolve customer issues and feedback by collaborating with internal Blackbaud teams and maintaining effective communication with customers.

What You'll Bring

  • Overall 3-5 years of experience in handling medium to large scale projects
  • Demonstrated ability to manage a large volume of customers and projects concurrently
  • Outstanding written and verbal communication skills
  • Excellent organizational and time-management skills
  • Familiarity with project management methodologies
  • Experience with Microsoft Visio, Project, Word, and PowerPoint
  • SalesForce and/or Certinia experience is a plus

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube

Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

  • Professional Services Project Manager

    6 days ago

    Hyderabad, Telangana, India Cornerstone Full time ₹ 2,00,00,000 - ₹ 2,50,00,000 per year

    Professional Services Project Manager ( SaaS ) | Hybrid | Hyderabad | Night Shift US ESTExperience Required: ~ 6 years minimum Location: HyderabadDepartment: Professional Services / DeliveryAbout the RoleWe are seeking a proactive and detail-oriented Services Project Manager to join our Professional Services team; Global Delivery Center. The ideal candidate...

  • Professional Services Project Manager

    2 weeks ago

    Hyderabad, Telangana, India Cornerstone OnDemand Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We're looking for aProfessional Services Project Manager - US EST ShiftThis role is Office Based, Hyderabad OfficeProfessional Services Project Manager ( SaaS ) | Hybrid | Hyderabad | Night Shift – US ESTExperience Required: ~ 6 years minimumLocation: HyderabadDepartment: Professional Services / Delivery About the RoleWe are seeking a proactive and...

  • Project Management Professional

    6 days ago

    Hyderabad, Telangana, India Biophore Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Project Management Professional (Formulation R&D Exp)Project Initiation & Planning, Preparing Project plan/schedule based on the scope as per customer requirement, Project kick off meetings, internal HODs on the macro level of the project Activities, CFT

  • Information Technology Service Management Specialist

    1 week ago

    Hyderabad, Telangana, India Trigent Software - Professional Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Role: TSE_Service ManagementLocation: HyderabadWork Set-up: Onsite ( 3 days Hybrid)Compensation: 16,00,000 (Annually - Fixed)Duties:Technical Support Engineer - Service ManagementIn this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical...

  • Manager, Professional

    1 week ago

    Hyderabad, Telangana, India Thomson Reuters Full time ₹ 1,50,00,000 - ₹ 3,00,00,000 per year

    Are you passionate about technology and tax compliance? Our Professional Services team delivers top‑tier technology solutions to a diverse portfolio of multinational clients across the EU and APAC regions. We are seeking an experienced Manager with a strong background in indirect tax and software implementation to enhance our Indirect Tax Compliance...

  • Project Manager

    1 week ago

    Hyderabad, Telangana, India Embassy Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    MEP- Corporate Interior/FitoutPlanning, Organizing, scheduling the activities, and monitoring the progress, quality, and safety at the site.Review of designs and quantity take-offs in consultation with associate consultants for further value engineering, Negotiations, and finalizations.Assisting clients in onboarding consultants as per project...

  • Professional, PDS Projects

    1 week ago

    Hyderabad, Telangana, India JLL Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Senior Professional Services Consultant

    6 days ago

    Hyderabad, Telangana, India Cyara Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Cyara is the world's leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can...

  • Fund Service Professional

    1 day ago

    Hyderabad, Telangana, India Alter Domus Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    About UsAs a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.With a deep understanding of what it takes to succeed in alternatives,...

  • Senior Professional Services Consultant

    1 week ago

    Hyderabad, Telangana, India Cyara Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Cyara is the world's leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the...