Sales & Service Engineer"

Job Summary:

We are looking for a highly skilled Compressor Service Engineer to join our service team. The ideal candidate will be responsible for the installation, maintenance, repair, and troubleshooting of compressors, ensuring optimal performance and minimal downtime for our clients. You will work both independently and as part of a team to provide high-quality service and technical support to a wide range of customers across various industries.

Key Responsibilities:

Installation & Commissioning:

Perform installation and commissioning of screw compressors at customer sites, ensuring compliance with all technical specifications and safety standards.

Conduct operational tests and quality checks to ensure the systems are fully functional.

Maintenance & Repair:

Provide regular preventive maintenance services to maintain optimal efficiency and performance of screw compressors.

Troubleshoot and diagnose mechanical and electrical issues on-site, providing fast and effective solutions.

Repair or replace faulty components, including motors, valves, seals, and bearings, to restore compressor performance.

Technical Support & Troubleshooting:

Respond promptly to service calls, providing technical support and troubleshooting for customers.

Use diagnostic tools and software to identify issues with compressors and recommend corrective actions.

Conduct root-cause analysis for performance issues and propose long-term solutions.

Customer Relationship Management:

Maintain strong customer relationships by offering professional, high-quality service and technical advice.

Train customers on proper operation and maintenance procedures for screw compressors to ensure long-term reliability.

Ensure customer satisfaction by responding to queries and resolving concerns in a timely manner.

Documentation & Reporting:

Complete service reports, detailing work performed, parts used, and recommendations for future maintenance.

Maintain accurate records of service activities, equipment status, and inventory of spare parts.

Provide feedback to the engineering and design teams based on field observations to help improve product quality.

Upgrades & Modifications:

Suggest and implement system upgrades or modifications based on the latest technologies to improve compressor performance or efficiency.

Provide customers with product and service recommendations to optimize compressor lifecycle and energy consumption.

Skills & Qualifications:

Educational Background:

An ITI or Diploma and bachelor's degree in mechanical engineering, Electrical Engineering, or a related technical field.

Experience:

Minimum of 2-3 years of experience in the servicing, installation, or maintenance of screw compressors or related industrial machinery.

Hands-on experience with compressor systems in industries like HVAC, refrigeration, manufacturing, or oil & gas.

Technical Skills:

Strong knowledge of screw compressor operations, including mechanical, electrical, and control systems.

Experience with compressor fault diagnostics, preventive maintenance, and repairs.

Familiarity with service management software and diagnostic tools (e.g., Vibration analyzers, Thermography, etc.).

Soft Skills:

Strong communication skills for interacting with clients and providing detailed service reports.

Excellent problem-solving abilities, with a focus on delivering practical and effective solutions under pressure.

Ability to work both independently and as part of a team, managing time and priorities effectively.

Certifications (Optional):

Certifications in HVAC, industrial refrigeration, or specific compressor brands (e.g., Atlas Copco, Ingersoll Rand, etc.) would be advantageous.

Physical Demands:

Ability to work in various environmental conditions, including industrial plants, manufacturing facilities, and outdoor locations.

Ability to lift and carry heavy parts and equipment (up to 50 lbs).

Willingness to travel for on-site service calls and emergency repairs as required.

Availability for on-call or after-hours work when necessary.

Job Type: Full-time

Pay: ₹11, ₹44,212.18 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person