Senior BI Engineer

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It's personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you're excited by change, energized by learning, and ready to have a real impact, you'll feel right at home. 

Learn more about us on our company page.

About your skills

You're a business intelligence engineer who's passionate about turning raw data into meaningful insight and action. You know that great reports and analyses don't just explain what happened; it helps people understand why it matters and what to do next. 

Business Intelligence (BI): You're fluent in SQL, Python and Tableau, and comfortable navigating ambiguous business problems. You excel at analyzing and managing business information using advanced strategies and technologies to support critical decision-making and identify breakthrough opportunities that drive organizational growth.

Cross-functional collaboration: You thrive in cross-functional environments, especially when working closely with Content, Growth, and Finance teams. 

Communication: You're equal parts technical and communicative, and the intersection of business intelligence and driving stakeholders to action excites you. 

Curiosity: You're curious, a fast learner, and constantly thinking about how to scale your impact through automation and proactive insight.

About this role

The Senior BI Engineer, Business Analytics hire will play a key role in supporting strategy for Udemy's content and instructor teams as well as support a broader set of reporting needs. This role, which is part of Udemy's Strategic Business Analytics organization, will partner closely with our instructor partner and content curation teams to ensure Udemy's content remains fresh and relevant to individuals' and organizations' needs. The role will also partner with a wider range of stakeholders, from Growth, Finance, and Marketing teams, as needed to generate ongoing insights into the broader Consumer and Enterprise businesses.

You'll blend business reporting and data science with strong communication skills to proactively identify trending content, build a better understanding of user engagement with that content, and diagnose broader drivers of business performance – all in service of informing strategic decision making. This is a highly visible role that sits at the intersection of analytics, strategy, content, and growth.

What you'll be doing

Data-Driven Content Strategy:

• Partner with Udemy's instructor strategy, curation, and broader supply teams to deliver compelling, data-informed insights that inform our tactics/strategies to maintain instructor satisfaction and accelerate content acquisition and learner engagement with our offerings
• Design and implement proactive alerting tools (e.g., using Tableau) to surface leading indicators of demand, content relevance, and content freshness to inform curation decision-making
• Build executive-level data visualizations to track performance across a wide-range of domains (e.g., course consumption and performance, learner behavior and adoption of individual product features, etc.)

Proactive Insights & Performance Diagnostics:

• Analyze revenue growth drivers by content type, geographic market, product solution, and customer segment to identify opportunities for optimization
• Leverage user behavioral data to identify patterns and trends that inform instructor outreach, marketing tactics, consumer lifecycle planning, and external communications
• Partner with Finance to help maintain forecasting models for key business metrics (e.g., sales, revenue share, churn) that are used in planning and investment decisions

Analytics Innovation:

• Develop new methods for measuring content value and learning impact, grounded in data science best practices
• Build high-quality data sets and make use of automation and AI where appropriate to speed up time to insight and improve general tooling for stakeholders' decision making

Collaboration & Scale:

• Translate open-ended business questions into structured analyses and actionable recommendations
• Support a wide range of self-directed projects and stakeholder requests while identifying repeatable processes that can be operationalized or scaled through automation and/or expanded reporting
• Collaborate with cross-functional teams, including Content, Growth, Marketing, Finance, other Data Science Teams, and Analytics Engineering, to improve data pipelines and accessibility
  
  

What you'll have

• 3–5 years of experience in a data science or analytics role, ideally with experience in content and user engagement insights
• Expert-level SQL skills; experience with Databricks or similar cloud data warehouses, comfort combining data from various sources into cohesive models
• Proficiency in data visualization tools, ideally Tableau, with a strong eye for visual storytelling and usability
• A proactive mindset, strong ownership, and a collaborative approach to working across teams
• Experience utilizing Python or other scripting languages
• An ability and experience applying various analytical approaches and technical solutions to support business decision-making: understanding stakeholder needs and devising the right approach for the right problem will be key
• Strong communication skills; capable of presenting insights clearly and building confidence with business partners that the right questions are being asked and answered
• Comfort balancing competing priorities and working in a fast-paced environment
• Proficiency in data visualization tools, ideally Tableau, with a strong eye for visual storytelling and usability.
• A proactive mindset, strong ownership, and a collaborative approach to working across teams.

Application Window

The application window will be open until 25th September 2025 at least. This opportunity may remain posted based on business needs, which may be after the specified date.

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You'll grow here.
Learning is part of the job. You'll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You'll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You'll own your work.
We trust people to lead, make decisions, and follow through. You don't need to wait for permission or layers of approval to have an impact.

You'll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You'll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You've got the experience, why not use it to help others gain theirs?

Bring your curiosity. We'll bring the platform and the support. Let's LEARN together. 

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. 

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