Senior Technical Program Manager

Would you like to work in a dynamic environment and be a part of a team where learning and growth is a constant endeavor? Do you have the passion to innovate and contribute to the execution of "Windows as a Service" (WaaS) servicing model and keep cloud and edge devices secure and productive?  Are you passionate about AI and actively embracing it in your day-to-day work to enhance product quality and improve lives? If you answered "yes," you will want to join our team

We are the Customer Focused Engineering (CFE) team in Windows Servicing and Delivery (WSD) organization. We deliver updates to every Windows-based device in the world to protect users and enable them to be productive.  While security remains our primary focus, we also empower our commercial and enterprise customers by enabling new device support, addressing reliability, AI-powered modernization and resolving blocking issues. Our work is critical for the Windows family of devices. We are an agile team and ship twice every month, impacting over a billion Windows devices in the ecosystem.  

We are looking for a Sr Technical Program Manager for the team in India. We encourage a growth mindset where failures are learning opportunities, feedback is a gift and collaboration yields better outcomes.  Customers are the number one reason we exist; ensuring they have excellent experiences with Windows is our top priority. Customer excitement helps drive our own passion to create quality experiences.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

• Work closely with multi-disciplinary teams to deliver monthly Windows updates with high quality.
• Define, track, and report on the execution of the key priorities
• Identify and mitigate project risks & dependencies proactively.
• Foster effective partnerships with teams across the company with focus on common goals.
• Manage priorities for engineering team based on a deep understanding of the broader Windows ecosystem and customer scenarios.
• Align stakeholder's expectations and manage status communication.
• Engage with customers and use data to influence and drive decisions. Create requirements and work with engineering team to define product specs.
• Understand Customer pain points and market trends and drive roadmap for the team.

Required Qualifications: 

• Bachelor's Degree AND 4+ years' experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• Technical aptitude and customer obsession with bias towards action.
• Proven track record of going technically deep and delivering cloud-scale technologies.
• Flexibility to learn and apply learning to improve business outcomes, positive impact for the team and self.
• Stakeholder management along with great communications skills, both verbal and written
• End-to-end program management for Windows Server, AD-related initiatives, Networking, including planning, execution, tracking, and delivery.

Preferred Qualifications: 

• 10 or more years of technical program/product management experience.
• Prior experience in building and presenting business cases around a given problem.
• Technical knowledge in the below area will be added on
  • Windows Server, Update/Upgrade, Storage, Filesystem, Active Directory, Group Policy.
  • Networking, DNS, DHCP, VPN,Containers, Wireless.

Additional Details:

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.