Senior Process Engineer

1 day ago


Chennai, Tamil Nadu, India Citi Full time ₹ 1,04,000 - ₹ 1,80,000 per year
Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Senior Process Engineer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Role and responsibilities of a Senior Process Engineer include focusing on partnering with Global Process Lead and across CSC Process Leads for one of SCO's 7 global processes to drive process design, standardization, documentation, and adoption. This is a seasoned professional role requiring deep knowledge and experience in process improvement, data analysis and service delivery management (customer and stakeholder engagement). The role involves collaborating across teams globally, analyzing data, identifying improvement opportunities, and leading initiatives to enhance efficiency and customer satisfaction. This role will also be instrumental in leveraging the power of Artificial Intelligence to streamline and optimize our operational processes. The successful candidate will be responsible for designing, developing, and refining prompts for internal AI tools, ensuring they generate accurate, efficient, and actionable outputs that drive significant improvements in productivity and cost-effectiveness.

Responsibilities:

  • Establish strong partnership with the Global Process Lead (GPL) and CSC Process Leads to drive process standardization, improvement, documentation and adoption.
  • Evaluate process improvement opportunities and design efficiencies for potential solutions (i.e., tech / non-tech, including cost/benefit analysis); aligns to IR/CR as needed; manage book of work, participates in prioritization and drives execution
  • Engage with Systems Operations on technology enhancements in close coordination with the operations team to ensure seamless delivery and implementation of system enhancements, identify issues and drive resolution.
  • Conduct process reviews to ensure standards are adhered to and drives exception elimination; maintains exception inventory
  • Support GPL in driving productivity initiatives and promoting a continuous improvement culture
  • Drives implementation of process-related O&T initiatives including OPRF, Capacity Planning
  • Drives key transformation initiatives ensuring accountability, timely delivery and seamless execution

  • Define scope, objectives and deliverables to support business goals in collaboration with GPL and stakeholders

  • Effectively communicate project expectations to the project team and stakeholders
  • Proactively track project milestones and deliverables, identify and manage dependencies
  • Develop and deliver progress reports and presentations
  • Prepares and delivers executive presentations to seniors on key initiative updates and accomplishments
  • Function effectively within a multi-disciplinary engineering project team and ensure delivery of a process solution that meets the required outcomes and budget.
  • Assess/Identify innovation opportunities and/or explore new sources of growth, including new value propositions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Collaborate with operations teams to identify bottlenecks, inefficiencies, and areas where AI can provide significant value. Translate business needs into effective AI prompt strategies.
  • Develop a deep understanding of the capabilities and limitations of various AI models to craft prompts that maximize their potential while mitigating risks.

Qualifications:

  • 6-10 years' experience in process engineering/Transformation and Lean required
  • Strong knowledge of end-to-end P2P Accounts Payable Process with deeper understanding of supplier onboarding
  • Strong leadership, influencing and matrix management skills, with ability to motivate diverse groups of individuals and successfully present information to seniors and stakeholders for collaboration.
  • Proven ability to influence and affect end-to-end process change through indirect authority, and drive results with a high degree of accountability.
  • Exceptional interpersonal and communication skills, with a demonstrated ability to establish rapport and build effective relationships across functions, regions, and all levels of management.
  • Advanced Program change and implementation skills to drive process standardization in a multi-cultural, cross-product environment.
  • Proven executive problem-solving, critical thinking and root issue dimensioning capability.
  • Strong record with organizational and project management skills, ability to multi-task and prioritize in a fast-paced, high pressure, dynamic environment.
  • Self-starter, results-oriented, positive attitude, flexible, adaptable, responsive, and high energy.
  • Advanced innovative and conceptual thinking in complex and unchartered organizational model development.
  • Exceptional ability to manage ambiguity and multiple priorities across stakeholders.
  • Proven strategic thinking and tactical and execution across multi-geographical teams
  • Expert time and task management competencies with exceptional attention to detail.
  • Demonstrated ability to drive tangible improvements in efficiency or cost reduction through AI applications.

Education:

  • Bachelor's/University degree, master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-

Job Family Group:

Business Strategy, Management & Administration

-

Job Family:

Business Process Re-Engineering

-

Time Type:

Full time

-

Most Relevant Skills

Please see the requirements listed above.

-

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.



  • Chennai, Tamil Nadu, India Crevac Tech Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Process Engineer – Oil & GasRole Summary:A Senior Process Engineer in the Oil & Gas sector leads and oversees the design, development, optimization, and troubleshooting of process systems involved in the exploration, production, refining, and transportation of oil and gas.Key Responsibilities:Lead process engineering activities for upstream (E&P),...


  • Chennai, Tamil Nadu, India McDermott Full time

    Company Overview People power our future That is why advancing a dynamic inclusive environment where everyone grows and thrives is critically important to us Our ingenuity fuels daily life Together we ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality laying subsea infrastructure...


  • Chennai, Tamil Nadu, India KBR, Inc. Full time

    Division:KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and...


  • Chennai, Tamil Nadu, India KBR, Inc. Full time

    Division: KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and...


  • Chennai, Tamil Nadu, India KBR, Inc. Full time

    Division:KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and...


  • Chennai, Tamil Nadu, India KBR, Inc. Full time

    Division:KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and...


  • Chennai, Tamil Nadu, India KBR, Inc. Full time

    Job DescriptionDivision:KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to...


  • Chennai, Tamil Nadu, India Tek Support Full time

    Job Title: Senior Process Engineer – Medical DevicesLocation: Chennai, INDEmployment type: Part-timeJob Summary:We are seeking a highly experienced Process Engineer Trainer with over 10 years of expertise in the medical device industry. The ideal candidate will be responsible for developing, optimizing, and sustaining robust manufacturing processes that...


  • Chennai, Tamil Nadu, India Tek Support Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Senior Process Engineer – Medical DevicesLocation:Chennai, INDEmployment type:Part-timeJob Summary:We are seeking a highly experiencedProcess Engineer Trainerwith over 10 years of expertise in the medical device industry. The ideal candidate will beresponsible for developing, optimizing, and sustaining robust manufacturing processes that ensure...


  • Chennai, Tamil Nadu, India Danfoss Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionWe are looking for aSenior Process Analystto be part of a Digitalization ofAdministrative Process (DAP)team who has the responsibility of project management activities as part ofProcess Mining and Robotic Process Automation (RPA). The Senior Process Analyst will be responsible to:Lead end-to-end DAP projects using RPA and/or Process Mining...