ServiceNow Product Manager

5 days ago

Gurgaon, Haryana, India Steerlean Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description : ServiceNow Product Manager

Overview :

We are seeking a highly skilled and motivated ServiceNow Product Manager to lead the strategy, development, and optimization of our ServiceNow platform.

The ideal candidate will play a key role in aligning the platforms capabilities with organizational goals, ensuring that ServiceNow delivers maximum value to stakeholders.

This role combines technical expertise, strategic thinking, and leadership to drive innovation and efficiency in IT service management and related business functions.

Key Responsibilities :

Strategic Planning & Roadmap Development :

  • Define the product vision, strategy, and roadmap for the ServiceNow platform and associated product.

  • Align platform capabilities with business objectives, focusing on enhancing operational efficiency and user experience.

  • Identify opportunities for process automation and innovation using ServiceNow.

Stakeholder Engagement :

  • Collaborate with cross-functional teams, including IT, HR, finance, and operations, to gather requirements and define priorities.

  • Act as the primary liaison between stakeholders and development teams, ensuring alignment and clear communication.

Asset Management :

  • Solid understanding of IT Asset Management, with a strong focus on Hardware Asset Management (HAM).

  • Familiarity with related modules: CMDB, ITAM, ITSM, Discovery, and Software Asset Management (SAM).

  • Stay informed about new ServiceNow releases, features, and industry trends to leverage platform capabilities effectively.

Project & Program Leadership :

  • Manage the end-to-end lifecycle of ServiceNow projects, from requirements gathering to deployment and post-implementation support.

  • Develop detailed project plans, including timelines, budgets, and resource allocation.

Team Leadership & Collaboration :

  • Lead and mentor a team of developers, administrators, and analysts working on the ServiceNow platform.

  • Foster a collaborative environment to drive innovation and successful project delivery.

Performance Monitoring & Reporting :

  • Establish KPIs and metrics to measure the success and ROI of ServiceNow initiatives.

  • Provide regular updates and insights to senior management and stakeholders.

Change Management & Training :

  • Develop and execute change management plans to ensure smooth adoption of new features and processes.

  • Conduct training sessions and create documentation to empower end-users and administrators.

Qualifications :

Education & Experience :

  • Bachelors degree in Computer Science, Information Systems, Business Administration, or a related field.

  • 10+ years of experience managing ServiceNow or similar enterprise platforms.

  • Proven track record of implementing and managing ITSM or other ServiceNow modules.

Required Skills :

  • Deep knowledge of ServiceNow modules, workflows, and integrations.

  • Familiarity with scripting languages (e.g., JavaScript) and API integrations is a plus.

  • Strong grasp of the end-to-end hardware asset lifecycle: procurement, receipt, deployment, maintenance, retirement, and disposal.

  • Knowledge of hardware compliance, vendor contracts, and regulatory requirements (e.g., data wiping standards, e-waste regulations).

  • Excellent communication, leadership, and stakeholder management skills.

  • Strong analytical and problem-solving abilities.

  • Ability to prioritize tasks and manage multiple projects in a fast-paced environment.

  • Skilled in translating stakeholder needs into clear requirements and user stories with acceptance criteria.

Certifications : ServiceNow Certified System Administrator (CSA) required.

  • Servicenow

    2 weeks ago

    Gurgaon, Haryana, India HCLTech Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Kindly find below job descriptionLocation - GurugramMode - WFOWe are seeking an experienced ServiceNow developer to lead the configuration, maintenance, and optimization of our ServiceNow platform.The ideal candidate will have 10+ years of hands-on experience in ServiceNow developer/ Architect, with expertise in ITSM, ITBM, ITOM, and custom application...

  • ServiceNow Architect

    1 week ago

    Gurgaon, Haryana, India Avigma Tech LLC Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We're Hiring: ServiceNow Architect | Gurgaon (Hybrid) | Australia-based CompanyWe are seeking talentedServiceNow expertsto join our offshore team inGurgaon (Hybrid). If you are passionate about ServiceNow and eager to grow your career in a global environment, we'd love to hear from you ServiceNow Architect – Offshore (Gurgaon based)Experience:8+ yearsKey...

  • ServiceNow Developer

    2 weeks ago

    Gurgaon, Haryana, India Avigma Tech LLC Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring: ServiceNow Professionals | Gurgaon (Hybrid) | Australia-based CompanyWe are seeking talentedServiceNow expertsto join our offshore team inGurgaon (Hybrid). If you are passionate about ServiceNow and eager to grow your career in a global environment, we'd love to hear from youOpen Positions ServiceNow Architect – Offshore (Gurgaon...

  • Servicenow Developer

    1 week ago

    Gurgaon, Haryana, India GSPANN Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: ServiceNow DeveloperLocation: Gurugram, HaryanaExperience Level: 5 yearsEmployment Type: Full-timeWe are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have deep expertise in ServiceNow development and administration, strong knowledge of ITIL processes, and hands-on experience with CMDB and...

  • ServiceNow Developer

    1 week ago

    Gurgaon, Haryana, India Avigma Tech LLC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We're Hiring: ServiceNow DeveloperAnAustralia-based companyis looking for experiencedServiceNow Developersto join their team inGurugram (Hybrid).Position:ServiceNow DeveloperExperience:5+ YearsLocation:Gurugram (Hybrid)Key Responsibilities & Skills: Strong expertise in ServiceNow integrations (REST API, customer integrations, ServiceNow spokes, etc.) Solid...

  • ServiceNow Developer

    1 week ago

    Gurgaon, Haryana, India Cozzera Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: ServiceNow Developer (5+ Years Experience) Location: Gurugram, India (Offshore) Work Hours: 8:00 AM to 5:30 PM IST Employment Type: Full TimePosition OverviewWe are looking for a highly skilled ServiceNow Developer with 5+ years of hands-on experience, especially in integrations, Customer Service Management (CSM), HR Service Delivery (HRSD), or...

  • Servicenow Tester

    2 days ago

    Gurgaon, Haryana, India PureSoftware Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    ServiceNow Tester (focusing on ATF framework and performance testing)Must have knowledge of Servicenow tool.Should create, execute, and maintain automated tests for ServiceNow applications and configurations (within ATF framework good to have)Should have capability to writing test scripts, defining test data, and managing test suitesShould be able to...

  • ServiceNOW Engineer

    1 week ago

    Gurgaon, Haryana, India Insight Global Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position:IRM ServiceNOW EngineerLocation:Gurugram, India (Hybrid 3 days per week)Pay Range:10LPA - 30 LPA (Lakhs Per Annum)Duration:12 month contract + Extensions + Possible ConversionREQUIRED SKILLS AND EXPERIENCEBS or MS Degree in Computer Science, Computer Engineering, or other technical disciplinesOverall 8+ years of development experience.3+ years...

  • Assistant Manager – ServiceNow Developer

    1 week ago

    Gurgaon, Haryana, India Genpact Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

  • Servicenow developer

    1 week ago

    Gurgaon, Haryana, India TalentOnLease Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Required Skills and Qualifications:ServiceNow Certification is Mandatory.Strong experience in JavaScript , HTML , CSS , Glide API , and ServiceNow scripting.Hands-on experience in ServiceNow development and platform configuration .Proven experience with ServiceNow integrations (REST, SOAP, MID Server).Solid understanding of ITIL processes ...