Customer Support Representative

2 days ago

Mohali, Punjab, India Pranav Doors & Windows Pvt. Ltd. Full time ₹ 15,000 - ₹ 25,000 per year

Pranav Doors and Windows Pvt. Ltd. Is hiring for Customer Support Executive

Experience: 0-3 years

Salary: 15-25k ( Based upon Skills)

Location: Mohali

Female Candidates required with fluent communication skills

Job Requirements:

  • Handle customer inquiries via email, phone, chat, and social media channels.
  • Maintain CRM database and update customer interactions accurately.
  • Collaborate with the marketing team to resolve customer issues.
  • Collect and analyze customer feedback to suggest improvements in marketing strategies.
  • Generate regular reports on customer queries and campaign-related concerns.

Requirements and skills:

  • Graduation ( B.com/ BBA) + MBA ( Marketing Preferred)
  • Strong communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Interested candidates can contact on or at

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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