Senior Scrum Master

2 weeks ago


Bengaluru, Karnataka, India Pylon Management Consulting Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Team Leadership & Facilitation

  • Lead and support 23 Scrum teams across the Horizon and MassCom product portfolios.
  • Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint

Review, and Retrospective.

  • Remove impediments proactively and support the team in meeting sprint and release commitments.
  • Ensure clarity of goals and alignment between engineering, product, and cross-functional

stakeholders.

Coaching & Agile Maturity

  • Coach teams on Agile principles and Scrum best practices.
  • Mentor junior and mid-level Scrum Masters to elevate Agile capabilities.
  • Promote a culture of ownership, psychological safety, and continuous improvement.
  • Support team-building initiatives across distributed teams.

Delivery & Continuous Improvement

  • Track and communicate team performance metrics (velocity, throughput, predictability).
  • Identify and address delivery bottlenecks and risks.
  • Guide teams in quarterly planning, release planning, and forecasting.
  • Support implementation of metric dashboards for leadership insights.

Cross-Functional Collaboration

  • Partner with Product Owners to maintain healthy, prioritized backlogs.
  • Coordinate dependencies with Engineering Managers and tech leads across 20+ teams.
  • Communicate progress and risks to leadership with clarity.
  • Support alignment during large initiatives or escalations.

Scaling & Organizational Support

  • Participate in or facilitate scaled Agile ceremonies.
  • Contribute to processes that increase efficiency and collaboration.
  • Support the Agile Coach in evolving Crisis24's Agile operating model.

Qualifications

Required

  • 8-10 ( our of which 4-7 + years ) of experience as a Scrum Master.
  • Experience supporting multiple teams in a distributed environment.
  • Strong knowledge of Agile/Scrum frameworks.
  • Excellent communication and facilitation skills.
  • Experience with Jira and Confluence.

Preferred

  • Certifications such as PSM II/III, CSM, CSP-SM, SAFe SSM or SASM.
  • Experience in cybersecurity, risk intelligence, or SaaS.
  • Familiarity with scaling frameworks (SAFe, LeSS, Nexus).
  • Background in software engineering or product development.

Core Competencies

  • Servant leadership
  • Problem-solving
  • Emotional intelligence
  • Adaptability
  • Data-driven thinking
  • Influence without authority

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