Storage and Backup Administrator
17 hours ago
Role & responsibilities
Job Title: Storage and Backup Administrator
Location: Mumbai
Experience Level: 10 to 13 years
Education Qualification: BE/B.Tech / Graduate
Professional Certification: Relevant certifications in Storage and Backup products (Preferred)
Job Summary:
As a Storage and Backup Administrator, you will be responsible for managing and monitoring enterprise storage and backup systems, executing SOP-based tasks, and providing technical support for backup and storage environments. Responsibilities will vary by level, with L1 focusing on monitoring and SOP execution, L2 on system management and troubleshooting, and L3 on advanced system design, capacity planning, and escalation handling.
L3 Responsibilities:
- Design and plan new backup and storage projects
- Manage escalations and conduct root cause analysis
- Conduct capacity planning and advanced diagnostics
- Lead Continuous Service Improvement (CSI) initiatives
- Collaborate with clients and internal stakeholders
- Provide mentoring to L1/L2 teams
- Lead high-priority incident resolution and design reviews
- Oversee SLA compliance and audit adherence
- Expertise in storage and backup tools (Commvault, NetBackup, Networker, etc.)
- In-depth knowledge of enterprise storage architecture and capacity planning
- Proficiency in managing high-end storage systems and client communications
- Leadership and mentoring experience
Preferred Certifications:
- Commvault Certified Professional/Expert
- Vendor certifications from IBM, HP, EMC, Hitachi
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