Lead Associate- Transactional Quality

4 days ago


Mumbai, Maharashtra, India WNS Holdings Full time ₹ 6,00,000 - ₹ 12,00,000 per year
  • Minimum 2-4 years of experience in F&A Transactional Quality, with experience in PTP/OTC/RTR.
  • Candidate should be flexible with rotational shifts.
  • Perform transactional quality checks based on sampling strategy
    • ISO documentation & compliance checks
  • Perform process quality checks as per frequency & agreed sampling strategy
  • Provide feedback to associates on performance quality
  • CCRP process adherence, record keeping and analysis
    • Error trend analysis and defect reduction planning
  • Prepare process specific reports and dashboards
  • Participate in reviews/meetings
  • Share inputs for Process Training
  • Tracking SLA CTQs related to process accuracy
  • Identify process specific improvement opportunities

Job Location- Mumbai (Thane) WFO Only



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