Software Development Manager, Delivery Choices

At Amazon, Delivery Choices (DC), under Amazon's Delivery Experience (DEX) organization, is chartered to offer our Retail customers with alternatives to 'fast' delivery options by addressing their needs for control, choice, sustainability, and the convenience of receiving items together.

You will join a highly technical and entrepreneurial culture defining and building the next generation of software solution for the DC products and launching them in every Amazon store worldwide.

A successful candidate will have an established track record building successful teams and developing complex distributed software systems, a keen technical aptitude, excellent project management skills, solid communication skills, and be driven to achieve results in a fast paced environment. You also thrive in a fast-paced environment, have a focus on hiring and developing leaders across multiple teams, have strong skills in analyzing and improving software development processes, and are highly customer focused and is passionate about solving real business problems. We have a team culture that encourages innovation and expect individuals and management alike to take a high degree of ownership for the product vision, and project delivery. This position involves driving regular communication with the leadership including directors, VPs, vision / strategy of the business. In addition, you will unblock teams and achieve cross team cohesive work environment, balancing business needs with technical constraints, and taking calculated risks to maximize business benefit. Responsibilities include management of the senior members of the software engineering team including managers and senior engineers, strategic planning, and building on an already productive and innovative software team. You will act as an experienced leader who understands and sets a high bar for all parts of the integration life-cycle, including design, documentation, testing and operations.

Key job responsibilities

• Drive prioritization and planning of projects and features

• Thinking big and working with leadership, cross teams and business stakeholders to define vision, strategy and roadmap

• Facilitating the design of the architecture of these distributed and highly scalable systems to solve complex problems.

• Monitoring, validation, and operation of production services

• Owning the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible.

• Setting clear, measurable quality goals for the organization and collaborate across orgs to drive achieving them

• Mentoring and promoting team members and help leaders to grow the organization

Basic Qualifications:
- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications:
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

---