NTT DATA

1 week ago

Bengaluru Chennai Hyderabad, India NTT DATA, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Dear Candidate,

Greetings from NTT Data Services

Opportunity for CISCO Network Specialist Engineer

Exp: 6-12 Years

Location: Chennai/Bangalore/Hyderabad (WFO)

Position: Full Time Employment

Salary: Best in the Market.

Notice: (0-30 Days) Immediate Joiners

About the Company:

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world.

On April 1, 2024, NTT DATA and NTT Ltd. officially became NTT DATA, Inc., creating a $18 billion business comprising NTT DATAs operations outside of Japan, with some 140,000 employees in more than 50 countries. In addition, Dimension Data in the Middle East and Africa rebrands to NTT DATA on this date. Together, we begin operating as one NTT DATA organization under the previously announced operating model and leadership teams.

Roles & Responsibilities:

General Cisco Support Engineer

Responsibilities

  • Troubleshoot: Identify and resolve complex network and product issues
  • Provide support: Provide technical support to customers over the phone, email, or chat
  • Escalate issues: Move unresolved issues to the appropriate internal teams
  • Document issues: Log issues and solutions in a database
  • Train customers: Provide training on new systems and products
  • Monitor networks: Monitor networks for faults and ensure they meet business needs
  • Plan improvements: Plan for future improvements and suggest IT solutions
  • Ensure compliance: Ensure all IT meets industry standards
  • Provide security: Oversee the security of systems and install antivirus protection
  • Solves product and network problems of high complexity by quickly isolating and resolving issues.
  • Increase customer network uptime by providing independent consultation to solve complex network and product problems.
  • Single point of contact for network problem resolutions - manage, troubleshoot, and resolve issues.
  • Submits complete and correct defect reports in area of expertise.

Skills

  • Good communication skills
  • Strong analytical skills
  • Ability to troubleshoot technical issues

Relevant Experience 5+ Years

Location: Bangalore/Hyderabad/Chennai

Position: Full time employment

Salary: Best in the market.

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