Hiring For Premium International voice Process

1 week ago

Delhi NCR, India Wipro Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Wipro Limited is an Indian multinational technology company that provides information technology, consulting and business process services

It is one of the six leading Indian Big Tech companies

Wipro's capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technologies, servicing customers in 167 countries

Wipro operates in over 60 countries and serves clients in industries such as financial services, healthcare, manufacturing, retail, and telecommunications

Major services provided by Wipro are:

  • IT services such as software development, system integration, and IT consulting
  • Business process services including customer service, finance and accounting, and human resources
  • Consulting involves advising companies on business strategies, technology solutions, and organizational improvements
  • Engineering services including product development, research and development, and technical support
  • Cloud services such as cloud migration, management, and infrastructure services

Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative for our Human Resource Outsourcing Business into a B2B campaign

Principal Responsibilities:

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
  • To strive to create a healthy and fun filled Environment in the team
  • Display interpersonal skills in handling the day-to-day operations on the floor
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Identify, share and support operational improvements

Critical Skills Required:

  • Very Good written & spoken communication skills
  • Should be flexible to work in rotational shifts in 24*5 work environment
  • Proficient in computer usage and Basic knowledge on MS Office
  • Pro-active & Positive Attitude
  • Ability to Work efficiently and effectively in a team
  • Excellent Customer facing Skills and Ability to build Rapport
  • Should have the ability to escalate issues with a view to bringing about a win-win resolution

Education Eligibility:

  • Graduates in B.com, BBA, BA, BCA, BHM, B.Sc. and 3-year degree courses except Stats, Maths and Eco Hons, Freshers and candidates with relevant BPO experience eligible (Maximum 2.5 years of relevant experience can be considered.)
  • Full-time MBA, BE, B Tech graduates with minimum 6 months of relevant experience can apply.

Locations and Shifts:

Gurugram as per the business requirements

US Shifts Evening/Night Shifts for 5 Days a week with 2 fixed offs

Perks and Benefits:

  • Both sides Transport facility provided by the organization without any cost (current address must fall in a hiring zone)
  • Health Insurance at nominal rates facilitated by the organization
  • Regular Rewards and Recognition programmes
  • Career mapping and growth
  • Regular Learning & Development initiatives
  • Further Education assistance programmes

  • is Hiring For Premium International UK Voice Process

    12 hours ago

    Delhi, Gurugram, NCR, India Wipro Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Hiring for Premium International Voice ProcessWe are looking for Voice Process - Inbound (International) who has prior experience in international UK Voice process.Freshers are also welcome with excellent communication skillsJob Location: Gurgaon 5 Days Work from Office (One Side Cab)Shift: Day Shift (UK Shift)Work Experience 0-36 monthsJob...

  • Hiring For Premium Voice Process

    2 weeks ago

    Delhi, Ghaziabad, NCR, Noida, India Tech Mahindra Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Dear Candidate,We are excited to announce that Tech Mahindra is hiring for a Premium Voice Process role. If youre passionate about providing excellent customer support and looking to grow in a leading global organization, wed love to meet youJob Details:Work Type: Work from OfficeLocation: Tech Mahindra, Noida Sector 62Working Days: 5 days working, 2...

  • Hiring For International voice process

    14 hours ago

    Delhi, Gurugram, NCR, Noida, India Mark Makers Consultancy Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesHiring for International processInternational Voice process5 Days workingrotational shifts/off5 days workingboth side cabswork from officeshould have excellent communication skillsshould be ok with international processshould be ok with VOICE processPreferred candidate profileGraduate Freshers can applyUndergraduate with 3 months on...

  • International Voice

    7 days ago

    Delhi, Gurugram, NCR, Noida, India WNS Holdings Full time ₹ 21,000 - ₹ 28,000 per year

    Now Hiring Premium International Voice & Chat Process | Gurgaon & Noida | Limited VacanciesLooking to start or boost your career in customer service? We've got the perfect opportunity for youLocation: Gurgaon & NoidaProcess: International Voice & ChatEligibility: 12th Pass | Freshers & Experienced both welcomeShifts: 247 rotational (2 rotational week...

  • International Chat/Voice Process hiring Customer Service Executive

    2 weeks ago

    Delhi, Kolkata, Mumbai, NCR, India Ayka Communication Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    International Chat/Voice Process is hiring for the Customer Service Executive.Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process)Process:- Voice Process / Chat Process (Chat/Voice Process)Note:- Work From Office.Salary :- 3 Lack CTC to 6 Lack CTCLanguage Mandatory:-Hindi & English Communication.Roles and ResponsibilitiesThis...

  • International Voice Process Executive

    2 weeks ago

    Delhi, Ghaziabad, NCR, Noida, India CorroHealth Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    *MEGA WALK-IN INTERVIEW**Corro is hiring for Premium International Voice Process**Work Experience : 1-2 Years [KPO/BPO] International voice experience only*Need excellent communication skills*Voice process*Saturday Sunday fixed off*5 Days Work from Office*Transport both ways*Immediate joiningMinimum eligibility: Any Graduate [ Non Technical profiles...

  • Hiring For voice process

    2 weeks ago

    Delhi, Gurugram, NCR, Noida, India Mark Makers Consultancy Services Full time ₹ 24,000 - ₹ 45,000 per year

    Role & responsibilitiesHiring for top MNCRotational shifts/Rotational offInternational voice processCustomer serviceFreshers and Experienced both are eligibleNO UG FRESHERSvoice processPreferred candidate profileCandidates should have very good in communicationshould be ok with rotational shifts and offCustomer Service experience in Voice...

  • Hiring For International UK Voice Process

    7 days ago

    Delhi, Gurugram, NCR, India Wipro Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Hiring For internation UK Voice ProcessUK ShiftsNeed Excellent Communication skillsVoter id / password is mandateOne Side cabB.tech freshers and post grad freshers are not eligibleB.tech and post grad are eligible with 6 Months of work expeience Role & responsibilitiesPreferred candidate profile

  • Hiring For International NON VOICE Process

    1 week ago

    Delhi, NCR, India Axis Consultants Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Hiring for Non-Voice processUG/Grad Freshers5 days working (Rotational Shifts)2 rotational Offs Location- Gurgaon Good Communication skills HR Guneet kaur

  • International Voice Process Executive

    7 days ago

    Delhi, Gurugram, NCR, Noida, India Futureheights Training And Consultant Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    Dear Candidates , We are hiring for International Voice & Non Voice Process.International Voice Hiring for Gurgaon and Noida LocationQualification: Grad/ UG/ BTECH1 year international voice experience is preferred. However we can consider any voice/ blended experienced candidates from a good company.extremely excellent commsVoice Versant score 60 and...