JC Home Connect Master Supervisor A
2 days ago
- Posted Date
20 Jun 2025
- Function/Business Area
Sales and Distribution
- Location
Bhubaneshwar 1 - Jaidev Vihar Nayapalli
- Job Responsibilities
- Drive home connect and care operations in the assigned territory
- Source and train technicians by teeing up with target colleges
- Conduct classroom and on the job trainings for technicians
- Mentor and guide technicians to enhance productivity
- Ensure zero defect execution of home connect activity
- Drive home connect installation and fault repair related SLA
- Ensure customer satisfaction
- Ensure adherence to processes as per company defined SLAs
- Education Requirement
Diploma / B.E / B.Tech ( ECE / Telecommunication/ IT/ CS)
- Experience Requirement
5 - 8 years
- Skills & Competencies
- Product service knowledge
- Knowledge of IT tools usage
- Speak local language
- Planning and organizing skills
- Team Management Skills
- Execution excellence
- Communication skills
- Coaching skills
- Customer focus
- Location Map : Bhubaneshwar 1 - Jaidev Vihar Nayapalli
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