SDE - Contact Centre

1 week ago

Bengaluru, Karnataka, India Lakshmi Andal Sheshabhatter Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Purpose:

The Job holder will be responsible for Coding, designing, deploying, and debugging development projects. Contribute to all phases of SDLC including analysis, requirement gathering, design, implementation, code reviews, automation and testing of the features. Willing to take responsibility and owning the product end to end.

Primary Responsibilities:

  • Must have strong expertise in Java/Scala/Go/Rust or any other similar languages.
  • Strong experience in developing high-quality, production-ready code.
  • Expertise in building cloud native scalable and high performant applications
  • Excellent analytic & problem-solving skills
  • Should involve in Code review and providing technical guidance to the team.
  • Good knowledge of implementation of security and data protection.
  • Good knowledge in CCaaS/CPaaS/UCaaS Domain or Voice/Telephony applications
  • Proficient understanding of CI/CD, docker and Kubernetes.

Secondary Responsibilities:

  • Providing technical assistance, problem resolution and troubleshooting support.
  • Should be able to coach junior team members.
  • Should have good communication skills and analytical skills.
  • Experience with Test Driven Development (TDD)
  • Extensive experience in testing and validating Telephony, VoIP, and WebRTC-based communication systems
  • Hands-on experience with tools like Wireshark, SIP, PJSIP, or equivalent for VoIP testing
  • Working knowledge of REST APIs.

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