Travel Consultant- Group Ticketing

1 week ago

Mumbai, Maharashtra, India Etrav Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Handle Group Ticketing for domestic & international sectors through GDS (Amadeus / Galileo / Sabre).
  • Coordinate with airlines for group fares, seat blocking, negotiations, and fare confirmations.
  • Process PNRs, cancellations, rescheduling, reissues, and refunds for group bookings.
  • Ensure timely issuance of group tickets and manage fare rules as per airline policies.
  • Work closely with B2B agents and corporate clients for group travel requirements.
  • Maintain strong relationships with airline representatives for best group deals.
  • Monitor payment collections, fare deadlines, and ticketing timelines for groups.
  • Support sales teams with fare quotes, itinerary planning, and costing for group movements.
  • Resolve ticketing queries, disputes, and ensure a smooth travel experience for clients.

Key Skills & Competencies:

  • Strong knowledge of Amadeus / Galileo / Sabre GDS.
  • Hands-on experience in Group Ticketing (International & Domestic).
  • Excellent negotiation & communication skills.
  • Good understanding of airline group policies & fare rules.
  • Ability to work under pressure and meet ticketing deadlines.
  • Problem-solving and a customer service-oriented mindset.

Qualifications:

  • Graduate / Diploma in Travel & Tourism preferred.
  • Minimum 2+ years of experience in Group Ticketing (B2B travel industry).

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