Sales Co-ordinator

5 days ago

Guindy Chennai Tamil Nadu, India S.R.M HOTEL PV LTD Full time ₹ 12,00,000 - ₹ 15,00,000 per year

Position Title: Sales Coordinator

Department: Sales & Marketing

Location: Ramada Plaza, Guindy, Chennai.

Position Summary

The Sales Coordinator supports the Sales & Marketing team in driving revenue by handling administrative tasks, assisting with sales activities, coordinating client communications, preparing proposals, and ensuring smooth execution of sales processes. This role acts as a crucial link between clients, the sales team, and hotel operations.

Key ResponsibilitiesSales Support & Administration

  • Prepare sales proposals, contracts, banquet event orders (BEOs), and corporate rate agreements.
  • Maintain and update client databases, sales reports, and revenue tracking systems .
  • Assist with preparing weekly, monthly, and quarterly sales performance reports.
  • Coordinate sales appointments, site inspections, and client meetings.
  • Handle internal communication between departments to ensure client requirements are met.

Client Relations

  • Respond to sales inquiries through email, phone, or online platforms in a timely and professional manner.
  • Assist the sales team in following up on leads, confirmations, and contract finalizations.
  • Maintain excellent customer service standards to enhance client satisfaction and loyalty.

Event & Group Coordination

  • Support the planning and coordination of group bookings, events, and MICE business.
  • Work closely with the banquets, front office, reservations, and F&B teams to ensure smooth event execution.
  • Track rooming lists, group blocks, and event schedules.

Marketing & Sales Activities

  • Assist in creating sales presentations, promotional materials, and marketing collateral.
  • Support digital marketing activities such as social media posts, newsletters, and campaign coordination .
  • Participate in hotel sales calls, trade shows, and networking events when required.

Qualifications & SkillsEducation

  • Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field (preferred).

Experience

  • 1–2 years of experience in hotel sales, reservations, or front office roles .
  • Fresh graduates with strong communication and organizational skills may also be considered.

Technical Skills

  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Experience with hotel sales or reservation systems is an advantage.
  • Familiarity with CRM tools is a plus.

Soft Skills

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Detail-oriented with a proactive and customer-focused mindset.
  • Ability to work under pressure and meet deadlines.
  • Positive attitude and team-oriented spirit.

Key Competencies

  • Customer Service Excellence
  • Sales Support & Coordination
  • Time Management
  • Problem-Solving
  • Relationship Building
  • Professionalism

Working Conditions

  • Full-time position with occasional overtime during peak seasons or events.
  • May require attending sales events, trade shows, or client visits.

Job Types: Full-time, Permanent

Pay: ₹12, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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