Cafe Manager
4 days ago
Staff and operations management
- Recruit, hire, train, and supervise staff, including baristas and waitstaff.
- Create work schedules and assign daily tasks.
- Ensure all employees follow cafe policies and procedures.
- Conduct staff meetings and performance assessments.
- Manage and resolve customer complaints and inquiries.
Financial and inventory management
- Monitor and manage budgets, including tracking daily, weekly, and monthly revenues and expenses.
- Order supplies and manage inventory to ensure adequate stock.
- Coordinate with vendors for deliveries and supplies.
- Develop marketing and promotional strategies to increase sales.
Food, cleanliness, and safety
- Ensure the cafe is clean, organized, and safe for both customers and staff.
- Maintain compliance with all health, safety, and sanitation regulations.
- Oversee the maintenance of all equipment, such as coffee machines.
- Plan menus and food service, potentially adding new items based on trends or customer preferences.
Customer experience
- Ensure a high level of customer satisfaction through excellent service.
- Build strong relationships with customers to foster loyalty.
- Handle customer feedback and use it to make business improvements.
Job Types: Full-time, Permanent
Pay: ₹29, ₹30,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
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