Infrastructure Operations Lead

3 days ago

Gurgaon, Haryana, India Vichara Technologies Full time ₹ 40,00,000 per year

Company Description
Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.

Job Description

  • Lead and manage a 24x7x365 offshore operations team across multiple technology domains.
  • Ensure operational excellence in the delivery of services including incident response, change management, patching, and performance optimization.
  • Drive continuous improvement in monitoring, automation, and runbook development.
  • Collaborate with onshore SMEs and stakeholders to align on SLAs, KPIs, and strategic initiatives.
  • Maintain compliance with security, audit, and regulatory requirements.
  • Provide escalation support and root cause analysis for critical incidents.
  • Manage team capacity, shift schedules, and training to ensure round-the-clock coverage.

Qualifications

Technology Domains Managed:

  • Virtualization & Compute:
  • VMware (vCenter, ESXi, vMotion, vSAN, SRM, VDI)
  • vRealize Automation (vRA), vROPs, CWOM
  • Dell & Cisco UCS hardware, VxRail
  • Storage & Backup:
  • NetApp, Dell PowerStore, Unity, AWS FSx, XtremeIO
  • SnapMirror, SnapVault, CIFS/DFS, SAN zoning
  • Veritas NetBackup, IDPA, Dell Apex, Backupify, Avamar, Data Domain
  • Cyber Vault & Cleanroom:
  • Cyber recovery infrastructure, OWL Diode, SecureCopy, CyberSense
  • Cloud & Identity:
  • Azure AD, AWS SSO, SharePoint Online, M365 backup
  • Power BI (Gateway, ODBC, Athena, Workspace)
  • Application & Platform Support:
  • Geneva, Advent, Citrix (CVAD, NetScaler, MCS, ControlUp)
  • FTP (WSFTP, PGP, scripting), ZLTech, Sitefinity, SharePoint
  • Monitoring & Automation:
  • SolarWinds, Data Insights, CloudIQ, ControlUp
  • Patch management across platforms and applications
  • Windows & Server Management:
  • Windows patching, cluster setup, VM provisioning, decommissioning
  • Security & Compliance:
  • SOX reporting, vulnerability remediation, open share cleanup

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • 8+ years of experience in IT operations, with 3+ years in a leadership role.
  • Proven experience managing offshore teams in a 24x7 environment.
  • Strong understanding of enterprise infrastructure technologies.
  • Excellent communication, coordination, and stakeholder management skills.
  • ITIL certification or equivalent experience in service management preferred.

Preferred Skills:

  • Experience with automation and scripting (PowerShell, Python, etc.)
  • Familiarity with regulatory compliance frameworks (SOX, ISO, etc.)
  • Exposure to Agile/DevOps methodologies and tools (Jira, Confluence)

Additional Information

Compensation - 40 lakhs pa

  • Infrastructure Operations Lead

    1 week ago

    Gurgaon, Haryana, India Vichara Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world. Job DescriptionLead and manage a 24x7x365 offshore operations team across multiple technology domains.Ensure operational excellence in the delivery of services including...

  • Infrastructure Operations Lead

    3 days ago

    Gurgaon, Haryana, India Vichara Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionVichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.Job Description Lead and manage a 24x7x365 offshore operations team across multiple technology domains.Ensure operational excellence in the delivery of services including...

  • Head of Infrastructure and Operations

    24 hours ago

    Gurgaon, Haryana, India dunnhumby Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We're looking for a Head of Infrastructure and Operationswho expects more from their career. The Head of Infrastructure & Operations leads cloud engineering squads across the cloud core services such as Kubernetes Hosting, Developer Tooling, Security, and Reliability. This role drives scalable, secure, and resilient infrastructure on GCP and Azure to support...

  • Lead IT Infrastructure

    2 weeks ago

    Gurgaon, Haryana, India Reliance Jio Infocomm Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description Posted Date: 30 Sep 2025 Function/Business Area: Others Location: GurugramJob Responsibilities Oversee IT infrastructure projects, ensure adherence to standards, and collaborate with teams. Lead design, implementation, and maintenance of the IT infrastructure. Manage infrastructure engineers, providing guidance and...

  • IT Infrastructure Lead

    1 day ago

    Gurgaon, Haryana, India Aliqan Services Private Limited Full time ₹ 88,800 - ₹ 26,40,000 per year

    Job Title: IT Infrastructure Lead Experience – 10+ YearsLocation: Gurgaon | On-site.Job Type: Contract (6 Months+ Extendable).Need Immediate joiners onlyGood Communication is a must.Role and Responsibilities:Manage On-premises servers and their performanceManage network bandwidth- LAN, WAN, VPN Devices security monitoringEnable network and security...

  • IT Operations Lead

    1 week ago

    Gurgaon, Haryana, India Johnson Controls Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Title: IT Operations LeadLocation: Onsite/Hybrid in your regionWhat You Will Do:As an IT Ops Lead, you will play a pivotal role in managing IT operations, security, and infrastructure management. You will be responsible for implementing ITIL practices and incident management processes to ensure operational excellence and security compliance within the...

  • IT Infrastructure Lead

    3 days ago

    Gurgaon, Haryana, India ALIQAN Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title:  IT Infrastructure Leadfor one of our clients' MNCs.Experience: 10+ YearsLocation: Gurgaon | On-site.Job Type: Contract (6 Months+ Extendable).Need Immediate joiners onlyGood Communication is a must.Role and Responsibilities: Manage On-premises servers and their performance Manage network bandwidth- LAN, WAN, VPN Devices security monitoring...

  • Tech Process Team Lead

    2 weeks ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

  • Infrastructure Specialist

    7 days ago

    Gurgaon, Haryana, India iXceed Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Description : Job Title : Lead Infrastructure Specialist - Azure | AD | VMware | Windows Server. Mandatory Skills : VMware, Windows Server, Azure Cloud, Active Directory, ITIL Processes.Job Description : We are seeking a highly experienced Lead Infrastructure Specialist with deep technical expertise in Microsoft Azure, Windows Server Administration,...

  • Lead Infrastructure Architect

    1 week ago

    Gurgaon, Haryana, India SITA Switzerland Sarl Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    OverviewWELCOME TO SITASITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all...