Operations Manager

4 days ago

Thrissur, Kerala, India Hardoll Enterprises LLP Full time ₹ 2,80,000 - ₹ 4,20,000 per year

Operations Manager – eCommerce

Male candidates preferred

We are looking for an experienced Operations Manager with an eCommerce background to handle day-to-day operations. The role involves managing product listings, inventory coordination, vendor management, and internal team support to ensure smooth online business activities

Key Responsibilities:

Manage day-to-day eCommerce operations, ensuring smooth order flow and system accuracy.

Oversee product listing, catalog management, pricing updates, and stock coordination.

Collaborate with marketing and sales teams for promotions, campaigns, and product launches.

Maintain strong vendor and supplier coordination to ensure timely procurement and stock availability.

Implement SOPs to improve process efficiency and reduce operational errors.

Track and analyze operational KPIs such as order processing time, product availability, and customer experience metrics.

Handle escalations related to order accuracy, vendor coordination, or system issues.

Lead and mentor the operations support team to ensure high productivity.

Qualifications & Skills:

Bachelor's degree in Business Administration, Operations, or related field.

Above 5 years of proven experience in eCommerce operations

Strong understanding of eCommerce platforms (Amazon, Flipkart, Shopify, WooCommerce, etc.).

Knowledge of inventory management, vendor coordination, and product catalog systems.

Excellent leadership, organizational, and communication skills.

Analytical mindset with ability to identify process gaps and implement improvements.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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