Visa / Process Executive

4 weeks ago

Thiruvananthapuram, Kerala, India Oberon Overseas Education and Migration Full time

The Visa Process Executive is responsible for managing the entire visa application process, ensuring that all documents and procedures are completed accurately and efficiently. This role requires a high level of attention to detail, excellent communication skills, and the ability to handle sensitive information discreetly.

Key Responsibilities:

  • Visa Application Management:
  • Assist clients in preparing and completing visa application forms.
  • Review and verify all documentation to ensure accuracy and compliance with visa requirements.
  • Submit visa applications to the relevant consulates and embassies.
  • Client Support:
  • Provide detailed information and guidance to clients regarding visa requirements, application procedures, and processing times.
  • Respond to client inquiries via phone, email, or in-person meetings promptly and professionally.
  • Follow up with clients to gather missing documents and provide updates on application status.
  • Documentation and Record Keeping:
  • Maintain accurate and up-to-date records of all visa applications and client interactions.
  • Organize and store all documents securely to ensure confidentiality.
  • Track the progress of applications and notify clients of any issues or delays.
  • Liaison with Authorities:
  • Communicate with consulates, embassies, and other relevant authorities to resolve any issues or questions related to visa applications.
  • Stay informed about changes in visa policies and procedures and update clients and colleagues accordingly.
  • Compliance and Best Practices:
  • Ensure that all visa applications comply with current immigration laws and regulations.
  • Implement best practices for visa processing to enhance efficiency and accuracy.
  • Attend training sessions and workshops to stay updated on industry trends and developments.
  • Administrative Support:
  • Provide general administrative support to the visa department, including scheduling appointments, managing calendars, and handling correspondence.
  • Assist in the preparation of reports and presentations as required.
  • Skills:
  • Excellent organizational and time management skills.
  • Strong attention to detail and accuracy.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent written and verbal communication skills.
  • Ability to handle sensitive information with confidentiality and discretion.
  • Customer service-oriented with a proactive approach to problem-solving.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement

Schedule:

  • Day shift
  • Fixed shift

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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