Franchise Manager

22 hours ago


Remote, India Traker Full time

Job Summary

The Franchise Manager will be responsible for onboarding, managing, and growing Traker franchise partners. The role involves lead conversion, franchise relationship management, operational support, and ensuring franchise performance aligns with Traker's business goals.

Key ResponsibilitiesFranchise Development & Onboarding

  • Identify and onboard new Traker franchise partners
  • Explain Traker's business model, products, and revenue structure
  • Handle franchise inquiries, meetings, and agreement coordination
  • Ensure smooth franchise setup and launch

Relationship & Performance Management

  • Act as the primary point of contact for franchise partners
  • Monitor franchise performance (sales, operations, compliance)
  • Provide guidance to improve partner productivity and revenue
  • Resolve partner issues and escalations professionally

Sales & Business Growth

  • Support franchise partners in lead generation and conversions
  • Assist in local marketing and promotional activities
  • Track targets, conversions, and revenue growth
  • Work closely with the sales and marketing teams

Training & Support

  • Conduct product and process training for franchise teams
  • Ensure proper usage of Traker apps, dashboards, and tools
  • Share best practices and updates with franchise partners

Reporting & Coordination

  • Maintain franchise data, reports, and performance dashboards
  • Share weekly and monthly performance reports with management
  • Coordinate with internal tech, operations, and support teams

Required Skills & Qualifications

  • Bachelor's degree in Business, Marketing, or related field (preferred)
  • 2–5 years experience in franchise management, sales, or channel management
  • Strong communication, negotiation, and relationship-building skills
  • Understanding of logistics, transport, or SaaS business models (preferred)
  • Willingness to travel locally for franchise meetings
  • Proficiency in CRM tools, MS Excel, and reporting

Key Competencies

  • Leadership & people management
  • Problem-solving and conflict resolution
  • Target-driven mindset
  • Strong follow-up and coordination skills
  • Ability to work independently and as part of a team

KPIs (Performance Metrics)

  • Number of franchises onboarded
  • Franchise activation & retention rate
  • Revenue growth per franchise
  • Lead conversion ratio
  • Franchise satisfaction score

What We Offer

  • Competitive salary + performance incentives
  • Career growth opportunities in a fast-growing tech company
  • Exposure to logistics, transport, and SaaS ecosystems
  • Training and continuous learning support

Job Types: Full-time, Permanent

Pay: ₹20, ₹75,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Leave encashment
  • Paid time off
  • Work from home

Work Location: Remote



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