Eldo – AWS Developer with Observability, Grafana experience IRC274551

Description
Observability Engineer

Requirements
We are seeking a detail-oriented and technically strong Observability Developer to design, templatize, and manage Grafana Dashboards for our cloud-native observability platform. You will play a key role in visualizing key metrics, logs, traces, and profiles, enabling real-time insights and alerting across our distributed systems.

This role is ideal for someone passionate about monitoring, data visualization, and turning complex telemetry data into actionable insights through intuitive dashboards.

Key Responsibilities:

Develop, customize, and maintain Grafana dashboards for metrics, logs, traces, and system performance.

Create templatized and reusable dashboard components to ensure scalability across multiple environments and services.

Integrate Grafana with data sources such as Prometheus, Loki, Tempo, Mimir, and other observability tools.

Work with application and infrastructure teams to define key performance indicators (KPIs) and service-level objectives (SLOs).

Develop alerting rules and notification channels within Grafana.

Implement version control for dashboards using GitOps practices and tools like Grafana provisioning, Terraform, or Grafana APIs.

Collaborate with DevOps and SRE teams to improve observability standards and telemetry practices.

Maintain documentation and provide support for dashboard usage across teams.

Required Qualifications:

2–5 years of hands-on experience with Grafana dashboard development.

Strong experience with templating, variables, reusable panels, and Grafana provisioning.

Good understanding of observability principles: metrics, logs, traces, and profiling.

Familiarity with data sources such as Prometheus, Loki, Tempo, or Mimir.

Experience with infrastructure-as-code or automation tools (e.g., Terraform, Helm, GitHub Workflows).

Solid understanding of monitoring and alerting best practices.

Comfortable working in Kubernetes environments (Amazon EKS preferred).

Preferred Qualifications:

Experience working in a GitOps workflow with tools like ArgoCD.

Exposure to scripting (e.g., Python, Bash) or automation for dashboard deployment.

Knowledge of healthcare IT, PACS, or imaging informatics is a plus.

Familiarity with Grafana Cloud or multi-tenant dashboard management.

Job responsibilities

We are seeking a detail-oriented and technically strong Observability Developer to design, templatize, and manage Grafana Dashboards for our cloud-native observability platform. You will play a key role in visualizing key metrics, logs, traces, and profiles, enabling real-time insights and alerting across our distributed systems.

This role is ideal for someone passionate about monitoring, data visualization, and turning complex telemetry data into actionable insights through intuitive dashboards.

Key Responsibilities:

Develop, customize, and maintain Grafana dashboards for metrics, logs, traces, and system performance.

Create templatized and reusable dashboard components to ensure scalability across multiple environments and services.

Integrate Grafana with data sources such as Prometheus, Loki, Tempo, Mimir, and other observability tools.

Work with application and infrastructure teams to define key performance indicators (KPIs) and service-level objectives (SLOs).

Develop alerting rules and notification channels within Grafana.

Implement version control for dashboards using GitOps practices and tools like Grafana provisioning, Terraform, or Grafana APIs.

Collaborate with DevOps and SRE teams to improve observability standards and telemetry practices.

Maintain documentation and provide support for dashboard usage across teams.

Required Qualifications:

2–5 years of hands-on experience with Grafana dashboard development.

Strong experience with templating, variables, reusable panels, and Grafana provisioning.

Good understanding of observability principles: metrics, logs, traces, and profiling.

Familiarity with data sources such as Prometheus, Loki, Tempo, or Mimir.

Experience with infrastructure-as-code or automation tools (e.g., Terraform, Helm, GitHub Workflows).

Solid understanding of monitoring and alerting best practices.

Comfortable working in Kubernetes environments (Amazon EKS preferred).

Preferred Qualifications:

Experience working in a GitOps workflow with tools like ArgoCD.

Exposure to scripting (e.g., Python, Bash) or automation for dashboard deployment.

Knowledge of healthcare IT, PACS, or imaging informatics is a plus.

Familiarity with Grafana Cloud or multi-tenant dashboard management.

What we offer

Culture of caring.
At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.

Learning and development.
We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work.
GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility.
We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way

High-trust organization.
We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.